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susan.parrish

← Customer Feedback & Ideas for UserVoice

My feedback

15 results found

  1. Customize end-user filter options in the portal

    8 votes

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    1 comment  ·  General Feedback » Web Portal  ·  Admin →
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    susan.parrish commented  · 

    Allow end users to filter feedback based on a particular data point. This is available in the admin UI but not for end users.

  2. Show which private forums the user has access to

    20 votes

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    3 comments  ·  General Feedback » Users & Permissions  ·  Admin →
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    susan.parrish commented  · 

    Would like to be able to do a bulk invitation and schedule it for a certain time to coordinate with a launch.

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    susan.parrish commented  · 

    Currently the only option is to move all the ideas to a new private forum (that no one would be invited to) and then delete the existing forums.

    Would like to revoke access in bulk to all users that were invited to save the step of having to create new forum, move and then delete.

  3. Manually order a forum category positions

    63 votes

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    13 comments  ·  General Feedback » Ideas  ·  Admin →
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    susan.parrish commented  · 

    I want to be able to set the order the forums show on my portal.

  4. Create more robust Admin Permissions

    57 votes

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    11 comments  ·  General Feedback » Users & Permissions  ·  Admin →
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    susan.parrish commented  · 

    Accounts want to be able to set up limited access licenses. For example, they might need IT teams to have access to SSO and custom design settings, but not view feedback. Or view only licenses for teams to view reports, but not have access to editing or managing feedback.

  5. Intercom Integration

    94 votes

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    9 comments  ·  General Feedback » Integrations  ·  Admin →
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    susan.parrish commented  · 

    Would like for the contributor sidebar to not pop up in a separate window when on the intercom page. It should pop up in line for the best experience.

  6. Allow contributors to add labels

    16 votes

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    1 comment  ·  General Feedback » Contributor Tools  ·  Admin →
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    susan.parrish commented  · 

    Contributors should be able to provide labels to help reduce effort of the admins managing feedback in the admin console.

    susan.parrish shared this idea  · 

  7. Add place to post guidelines, instructions for a forum.

    3 votes

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    1 comment  ·  General Feedback » Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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    susan.parrish commented  · 

    Without having the KnowledgeBase feature, we don't have a uservoice hosted site to add announcements or posting guidelines that we can link to outside of the main page or the forum welcome message. Would liek to be able to host a page with our guidelines.

    susan.parrish shared this idea  · 

  8. If idea is flagged by a user, show it as flagged even if they refresh the page

    4 votes

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    0 comments  ·  General Feedback » Ideas  ·  Admin →
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    susan.parrish supported this idea  · 

  9. Contributors to add importance rating on behalf of customer

    25 votes

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    6 comments  ·  General Feedback » Contributor Tools  ·  Admin →
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    susan.parrish commented  · 

    Occasionally, high-priority customers are talking with executives or project managers and need something updated in our software quickly.

  10. Option to hide "subscribe user to updates" in the Contributor Sidebar

    16 votes

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    2 comments  ·  General Feedback » Contributor Tools  ·  Admin →
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    susan.parrish commented  · 

    We do not want any admins to accidentally send an update to subscribers because we are not using the portal publicly.

  11. Label ideas automatically

    24 votes

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    3 comments  ·  General Feedback » Ideas  ·  Admin →
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    susan.parrish commented  · 

    Would like to labels to be applied automatically based on key words in the suggestion

  12. Edit customer requests in the sidebar

    4 votes

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    2 comments  ·  General Feedback » Contributor Tools  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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    susan.parrish commented  · 

    Contributor should have the option to de-link a customer from a suggestion or edit

  13. Ability to capture NPS for different products on the same account

    22 votes

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    1 comment  ·  General Feedback » NPS  ·  Admin →
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    susan.parrish commented  · 

    Be able to capture sentiment by forum rather than as a whole for the portal.

  14. Contributor Console needs export capabilities

    12 votes

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    4 comments  ·  General Feedback » Contributor Tools  ·  Admin →
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  15. Hover over suggestions in the Top request List in the sidebar

    2 votes

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    0 comments  ·  General Feedback » Contributor Tools  ·  Admin →
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    susan.parrish shared this idea  · 

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