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susan.parrish

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  1. 7 votes
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    1 comment  ·  General Feedback » Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
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    susan.parrish commented  · 

    Allow end users to filter feedback based on a particular data point. This is available in the admin UI but not for end users.

  2. 65 votes
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    7 comments  ·  General Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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    susan.parrish commented  · 

    Would like for the contributor sidebar to not pop up in a separate window when on the intercom page. It should pop up in line for the best experience.

  3. 12 votes
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    1 comment  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
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    susan.parrish commented  · 

    Contributors should be able to provide labels to help reduce effort of the admins managing feedback in the admin console.

    susan.parrish shared this idea  · 
  4. 3 votes
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    1 comment  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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    susan.parrish commented  · 

    Without having the KnowledgeBase feature, we don't have a uservoice hosted site to add announcements or posting guidelines that we can link to outside of the main page or the forum welcome message. Would liek to be able to host a page with our guidelines.

    susan.parrish shared this idea  · 
  5. 9 votes
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    5 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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    susan.parrish commented  · 

    Would like to be able to show more than 20 ideas per page (end user view on the forum).

  6. 4 votes
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    0 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    susan.parrish supported this idea  · 
  7. 10 votes
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    2 comments  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
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    susan.parrish commented  · 

    Occasionally, high-priority customers are talking with executives or project managers and need something updated in our software quickly.

  8. 9 votes
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    2 comments  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
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    susan.parrish commented  · 

    We do not want any admins to accidentally send an update to subscribers because we are not using the portal publicly.

  9. 11 votes
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    3 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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    susan.parrish commented  · 

    Would like to labels to be applied automatically based on key words in the suggestion

  10. 2 votes
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    2 comments  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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    susan.parrish commented  · 

    Contributor should have the option to de-link a customer from a suggestion or edit

  11. 14 votes
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    5 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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    susan.parrish commented  · 

    When using the contributor sidebar, would like to be able to post to the forum with the customer/user name as the submitter, instead of the internal employee/contributor.

  12. 2 votes
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    0 comments  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

    susan.parrish shared this idea  · 
  13. 20 votes
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    1 comment  ·  General Feedback » NPS  ·  Flag idea as inappropriate…  ·  Admin →
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    susan.parrish commented  · 

    Be able to capture sentiment by forum rather than as a whole for the portal.

  14. 7 votes
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    2 comments  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 votes
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    0 comments  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
    susan.parrish shared this idea  · 

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