General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
35 results found
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Create an Idea List from an Impact Report When I run an impact report by picking an arbitrary list of Ideas from the grid (without creating a list first), I'd like to be able to save those Ideas to a list from the report itself
2 votesWe've added multiple ways to create an idea list from your report:
* Top right under the report quick actions
* In the metrics section of the report
* In the Idea and quote slide-out panel
* Anywhere you might want to take an action on your ideas will prompt you to save your list.
Thanks for your feedback!
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Impact report Download to PDF When you download an Impact report, the numbers from the metric section do not appear in the PDF.
The attached file: Impact REports.pdf is from the browsder print to PDF.
The unified activity digest.pdf is using the download to pdf function.
1 voteThis should be fixed now as new reports are generated. Re-running a report will also re-generate the PDF, or if there's one you need to retrieve a new version of, let us know and we can remove the cached PDF.
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Export Data for Importance Rating Provide external export analysis via csv or excel that reports on importance rating
8 votesImportance rating data is now included when you export ideas from the idea grid!
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Show Top Merge Matches Report Ability to see multiple merge match options instead of working through each identified merge match and having to click one by one
2 votesMerge Match just got a big upgrade. You can now filter the grid to show only Ideas that have a Marge Match candidate. It will honor the filter settings to show you only applicable candidates.
You'll also notice that there is no limit to the number of merge candidates you can cycle through. Back and forward arrows will allow you to skip matches without making a decision on them.
We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!
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Ability to export report reflective of filters applied Customer would like to see the ability to export idea report that is reflective of their filtered view, instead of seeing all the information/columns that is available. It's good to see all information but in some cases they would like to see an export of what they have filtered out. For example, they would like to see an exported report that just has summary of idea, idea content, number of voters and creation date/last update only.
2 votesHi there!
Thanks for this feedback.
You are now able to customize what columns are included in exports.
A bit more on how that works can be found here: https://help.uservoice.com/hc/en-us/articles/8017933508883-Export-Idea-Activity
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Default screen for IDEAS & LOGIN to show the ideas, not a dashboard When I login as Admin or click on IDEAS tab in Admin Console, I am taken to Insights. This screen is a long, slow loading page full of data and images.
https://humana-sales.uservoice.com/admin/v3/views/insightsI would much prefer to view the more functional screen. If I want to view reports, I will view reports.
https://humana-sales.uservoice.com/admin/v3/views/manageThis adds time to my every visit.
11 votesWe recently updated our site navigation. Idea Insights can now be accessed from the Insights tab. Let us know what you think!
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Ability to change time range view on Insights Report Would like to be able to choose from 30 - 365 days as same functionality as the Activity Report
9 votesIdea Insights has gotten a refresh. In addition to a visual update, you can now:
- Navigate from each section of the report to the grid with the same Ideas listed, so that you can operate on them in bulk or review them with complete context
- Change the time frame for the both the top and bottom sections of the report
- The report is now responsive, so it will stack vertically on smaller screen sizes
We hope this makes Idea Insights even more useful and actionable for you!
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Contributor Console Not Appearing in "Activity by Source" Report When feedback is captured via Contributor Console, it is not currently showing up in the Activity by Source pie chart. It would be beneficial because the team only uses Console to capture Contributor Feedback, and we would like to easily see how much feedback is being captured in that channel
2 votes -
Report for Ideas Lifecycle They are looking for a report that tracks the concept of ideas submitted vs completed ideas. He wants a report that can illustrate lifecycle of ideas as they progress through stages (statuses) from new idea to completed. He described 2 benefits from this report. One, the ability to better understand their product development process (to see which stages ideas are getting stuck in, and why). Two, to illustrate to leadership the overall impact of UV (we have collected X amount of ideas which have become Y amount of new features)
2 votesWe just launched an update to the Status Update section of the Activity Report. We’re now showing how many times ideas were marked as a certain status within a designated time period as well as the customer reach of every update. Check out the attached image!
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Custom time period filter for Activity reports Time period filter should be customizable. Not just 30/90/365 days. We need to choose 1. and last day of a month when doing monthly reports otherwise its useless for us :(
The idea is good and we like it but we don't always have a time to check the Activity at the beginning of the month to see the last 30 daysPetr from Skype & MS Teams
2 votesHey all,
A couple weeks back we launched a new date picker on the Activity Report that gives you the ability to filter your reports by a custom time period. If you haven’t been to the activity report lately, check it out today.
Thanks,
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Choose what data is included in the exports Need an easy export based on the filter and columns I might have selected in the suggestion view. Currently I get an export which is a full set of columns that are useless.
54 votesThis is a big one! You can now select which columns of data you would like to include in your exports on the idea table. Check out this video here. You'll notice the column header titles look a little different - we updated how we reference certain column headers to reduce any potential confusion. We haven't changed the way any data is structured or calculated. Excited to hear your feedback!
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Optimize Feedback Analysis Report to Load Faster The Feedback Analysis Report takes a long time to load an often fails the first try (and we don't even have a lot of data yet).
Perhaps caching the data? Thanks for your consideration!
3 votesWe launched our new Activity Report earlier this year and optimized its loading performance to give you a great experience. Check out this article on the new report: https://help.uservoice.com/hc/en-us/articles/360034982774-Understanding-the-Activity-Report
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Show sentiment score for individual pieces of feedback The Account Sentiment Report currently shows aggregate account sentiment scores based on all feedback submitted by each account. It would be helpful to also see sentiment scores for the individual pieces of feedback that make up this aggregate score.
5 votesOur version of Sentiment is an "Urgency Score" - it's been showing in the UI for quite a while. Instead of just measuring positivity or negativity of sentiment, urgency captures the intensity of sentiment whether positive or negative.
Extremely negative sentiment feedback is a prime candidate for outreach for your time, while extreme positive sentiment indicates good likelihood that it will make a good positive difference, or indicates passion, and that that person may be inclined to participate in further research.
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4 votes
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1 vote
Great news! We’ve added internal statues to the suggestion and analysis export. The following columns have been added to the export:
suggestion.internal_status.id suggestion.internal_status.name suggestion.internal_status_update.id suggestion.internal_status_update.body suggestion.internal_status_update.created_timestamp suggestion.internal_status_update.created_by_user.id suggestion.internal_status_update.created_by_user.name suggestion.internal_status_update.created_by_user.email_address
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Be able to customize date range for "New customer Activity" column The "New Customer Activity" column shows stats for the last 30 days, but as Product Managers build out reports they at times need to adjust that date range.
This might mean going back in time to pull this for a specific month, or reporting on for a set time period like the month of October or a two week period etc...
3 votesWith our newly designed Ideas page, you can apply a customer activity date range filter that will highlight customer activity for that specified period. This will help you focus on new comments, votes, and ideas.
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Be able to pull total number of ideas created, votes cast or comments made for a specific time frame Measuring engagement and activity on a forum over time can be key for customers to track how users are using their forums.
Customers need to be able to set a specific date range, and see:
- total number of suggestions
- total number of votes given or supporters added
- total number of comments made
They need this across all forums or to be able to filter by a specific forum.
7 votesHey all,
A couple weeks back we launched a new date picker on the Activity Report that gives you the ability to filter your reports by a custom time period. If you haven’t been to the activity report lately, check it out today.
Thanks,
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Export files in .xlsx format It used to be that I could export and get a link to different file types. Excel seems to be taken away, unless you're exporting data from the Settings panel.
CSV opens a browser tab of unreadable information. Not super helpful.
7 votesHi everyone!
We have added the ability to export in .xlsx format. When exporting, you will now see the option to choose .xlsx. Screenshot https://cl.ly/97f45ac4b18a
If you have any questions or feedback, just let us know!
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Filter and display ideas with specific activity during a time range When looking at ideas, it would be good to choose a date range, and have the displayed ideas filter to show only those that had activity in that range.
19 votes👋
Last week we released an update to our admin console Idea Grid. One of the new features you have available to you is the ability to track new ideas, new votes, new comments, and new importance ratings per idea for a specific time frame. We've defaulted the idea grid to 30 days to make it easier for you to see these insights when first coming to the grid. This feature isn't supported for "All Time" but you can use our predefined 30, 90, and 365 day options to see this activity. This feature is also supported when using our Custom Date Range builder. Check it out!
Thanks for this feedback and your continued support or our product.
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Create Features that can contain multiple suggestions Currently, we can only have suggestions which do not map 1:1 to features that are being built. Add a feature section where suggestions can be tied to features.
6 votesHi everyone!
We have Roadmap feature which lets you connect multiple suggestions to a single Roadmap item.
You can also link items on your Roadmap to JIRA or VSTS. Learn more about our Roadmap feature here: https://feedback.uservoice.com/knowledgebase/articles/1803679
- Don't see your idea?