Elina Hu
My feedback
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29 votes
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Elina Hu
supported this idea
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53 votes
Elina Hu
supported this idea
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Yes! I'm surprised that this isn't already a feature. We have an Account Management team that works with our customers and there are a lot of tags relating to what segment a user/account is in that we will would like to associate them with and have that carry over automatically to the ticket.