Custom fields are a requirement in order for us to better exploit Uservoice internally and increase our effectiveness in providing service. This is critical for our internal feedback system. The existence of custom fields would allow us to capture pertinent information by having our team fill out and capture necessary details that are required for simplification of communication channels and in achieving success. The ability to create drop down menus with pre-polulated responses would be a massive improvement to our workflow and ability to have consistent messaging.
Custom fields are a requirement in order for us to better exploit Uservoice internally and increase our effectiveness in providing service. This is critical for our internal feedback system. The existence of custom fields would allow us to capture pertinent information by having our team fill out and capture necessary details that are required for simplification of communication channels and in achieving success. The ability to create drop down menus with pre-polulated responses would be a massive improvement to our workflow and ability to have consistent messaging.