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Nathan Warren

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    61 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

    Nathan Warren supported this idea  · 
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    Nathan Warren commented  · 

    The problem that we have with the limited input that customers give us when only requiring a title is that the product team and other users do not fully understand what the enhancement suggestion is trying to solve. A common example that we have is a generic title as the enhancement request that gets upvoted by lots of users. We then have to reach out to users and we realize the they all interpreted this generic title as something else. This makes our most upvoted ideas often the most generic that could mean a lot of different things.

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