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1. Add custom questions when creating an idea on the portal/widget

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   In Discovery  ·  64 comments  ·  General Feedback » Ideas  ·  Delete…  ·  Admin →
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   Nathan Warren commented  ·  Jun 21, 2022  ·  Edit…  ·  Delete…

   The problem that we have with the limited input that customers give us when only requiring a title is that the product team and other users do not fully understand what the enhancement suggestion is trying to solve. A common example that we have is a generic title as the enhancement request that gets upvoted by lots of users. We then have to reach out to users and we realize the they all interpreted this generic title as something else. This makes our most upvoted ideas often the most generic that could mean a lot of different things.

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