General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
104 results found
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Import Ideas Ability for an admin to bulk import a set of suggestions (previously available in the legacy admin console)
38 votes -
View new items since a certain date Make it easier to triage new items added since a certain date
34 votesHi everyone!
We’ve added several features to help you triage new activity on your forums.
First, navigate to your forum in the admin console and click “all open suggestions” → then click on the Activity and Moderation" tab.
You can then set a date filter to view all new comments, ideas and feedback during that time frame. Screenshot: https://cl.ly/74001861a910
If you are on the suggestions grid, you can also sort by “updated,” which includes any new comments, support or requests on the idea in addition internal changes to an idea. Screenshot: https://cl.ly/70a737807e01
Have additional functionality you would like to see or questions about how the functionality works? Please, let us know!
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Allow admins to set the creator on ideas that are captured on a users behalf. Allow UserVoice Admins to Submit Ideas on Behalf of a Customer
It would be very helpful if UserVoice allowed a UV administrator to be able to create a UV suggestion/idea on behalf of a user, as if they submitted it.
From time to time, it may make more sense for us to go ahead and create a suggestion for the customer versus asking them to do it.
Currently, UV supports the ability to submit feedback on behalf of a customer, but not the idea itself.
31 votesWe have launched a new feature where you can select who is the creator / requestor of an idea when it is submitted by an admin or contributor. In doing so, you can see which end-user originally requested the idea and know who to follow up with as needed.
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Be able to mention/tag other admins It would be nice to be able to tag/@mention your fellow team members when discussing both specific Features and Suggestions. These comments should be 'internal' comments/discussions/mentions and should not be a 'published' comment.
26 votesHey again,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
This is exciting because with internal comments you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments.
Reply to internal comments in threads.
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Note: We don’t yet support mentioning contributors or enabling contributors to mention admins.
Let us know what you think.
Thanks!
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Partial single word search results should show results When searching for part of a single word, return search results that would auto-complete that word.
Example: Searching "auto" should find ideas with "autocomplete" in the title.
25 votesHi!
Search has been updated for better partial word matches. Search results will first do partial word matches on idea title then idea descriptions.
Thanks,
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More granular filtering of the Idea Insights Dasboard In the new Insight features it would be important to be able to apply filter by Forum, category, or even labels.
23 votes -
Be able to filter suggestions that have no label at all You can filter by ideas that:
Don't have a status
Don't have a categoryBut not those that don't have a label.
I want to do this because I am focusing on bringing up non-labeled items up to date by applying labels.
22 votesGreetings from UserVoice,
From the admin console, you now have the ability to filter the suggestions grid by suggestions that don’t have any label at all.
Thanks,
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Be able to search for an exact phrase match When searching ideas, articles or tickets, you can enter a phrase, but you can't do an exact match.
For example, if I only want to see ideas with the phrase "Add a new widget color," I can't. I will pull up any idea with anywhere from one to all of those keywords.
Being able to do an exact search like you can on Google would be super helpful for finding specific ideas, articles or tickets.
21 votesThis functionality is now available in the Admin Console on the Ideas, Users, and Accounts pages (use double quotes to indicate a phrase).
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Flag/highlight ideas that may need to be merged New ideas come in all the time, and it can be hard to go and check them all for ideas that need to be merged. Adding a report that highlights or flags ideas that might be duplicates (so admins can double check) would help keep these duplicate ideas from slipping through the cracks.
17 votesLast week we released Merge Matches! 🚀 Merge Matches is a new way to automatically identify which ideas are similar to one another, giving you the option to merge them together to help reduce the number of duplicate ideas. You can access this feature directly from the Idea Grid.
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Remove flags from flagged ideas when they are no longer needed. Hi there,
The new ability for users capturing Feedback to flag an idea as important is awesome! It would be great if we could extend this functionality in a couple of ways:
- Add ability for admin users to remove flags once they have served their purpose.
- Add the ability for admin users to set this flag on ideas already submitted for internal communication processes.
Thanks for considering!
15 votesHello!
A couple weeks back we introduced a feature called “Clear Flag” that allows users to remove a flag from an idea when it is no longer needed. This new feature is easily found when reviewing notes left on any flagged ideas.
Additionally, this idea had two separate and very good ideas that we have not yet built features for: allowing admins to flag ideas from the admin console and allowing admins to get notified via email when an idea has been flagged as important.
You can add your support for those ideas via these links.
https://feedback.uservoice.com/forums/1/suggestions/44461185
https://feedback.uservoice.com/forums/1/suggestions/44461200
Thanks again for the feedback.
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In System Admin view, allow users to filter or search by voter or submitter user account We are often trying to locate a full list of all the items that a user has voted or submitted. The view in the user management console is very cumbersome, so we would like to be able to filter in the idea management view by user.
15 votesHi Everyone!
I wanted to follow up with everyone regarding this idea. Thank you so much for the feedback!
We have made multiple updates to the user’s page when it comes to viewing a user’s profile and quickly seeing their activity and a list of the ideas they support.
Here’s a screenshot of the current view: https://cl.ly/a2e5f9a32570
If you click the suggestions tab, you can also export the list of suggestions they have supported.
Have additional features you would like to see? Please, let us know!
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Filter should have 'and' logic as default To reduce the number ideas filtered by search, the keywords should be applied with 'and' logic by default.
At the moment, the number of findings increases if you add more key words.
But to make UserVoice a success, it's important to reduce the number of findings to come out with max 10-20 search results to allow the user to find already existing ones for voting instead of entering a new one.
If the search result exceeds 20+, it would be to time consuming for checking all the results and as result, UserVoice would end-up with redundant requests (idea) as in…14 votesHey there!
Thanks for this feedback.
While we don't support 'and' logic to filter keyword search results by default, we do provide search operators that can be used to further refine the results of your keyword searches. Take a look at this resource to learn more.
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Merge ideas from different forums The merge feature is restricted to one forum.
Is it possible to allow merges of ideas from different forums?
The actual merge tab could display a new filter with all the forums for example.14 votes -
Filter Ideas by number of votes I would like to have a filter where I could choose to see Ideas with certain number of votes. For example I want to see only Ideas with 1 vote. I know I can sort Ideas by votes, but with tens of thousands of Ideas in a forum its not very user friendly. Especially if you can see only 20 Ideas per page
13 votesHi 👋
With advanced filtering we've introduced the "# of Total Votes" filter. With this filter, you can identify ideas that meet a vote threshold specified by you in a given time frame. Additionally, you can do the same for comment , importance ratings, and number of accounts supporting an idea.
More on advanced filters here.
Thanks for this feedback.
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Remember email selection when doing a merge/updating status/etc Remember the previously selected email address for the reply to on status updates and merge notifications. This way I don't have to manually choose or enter an email address every time.
13 votesGreetings from UserVoice,
We’ve released a feature that should improve your experience when setting reply-to email addresses on plublic status updates and suggestion merges.
Now, when you select a reply-to email address for public status updates and suggestion merges, we will remember that address the next time you perform one of those actions. This eliminates you having to set that address every time.
We hope this is helpful.
Thanks,
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Be able to share views from within UserVoice Admins can create their own custom views for suggestions. While you can share the URL with another admin, to share the ideas you are looking at, this is cumbersome and has to be done outside of UserVoice.
Admins would like to be able to share a view from within UserVoice, so other admins can see and access the view from their own Saved View section as well.
12 votesYou can now share a Saved View with your colleagues! Check out this GIF to see it in action. On a Saved View you'll notice a new "Share" button that allows you to share that exact view with another admin.
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Increase the number of suggestions and users per page Currently 20 results (suggestions or users) show per page.
11 votes👋,
Last week we released an update to our admin console Idea Grid. One of the new features you have available to you is the ability to increase the number of ideas you can view per page (20, 50, 75, or 100) to better align with your needs. Check it out!
Thanks for this feedback and your continued support or our product.
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Allow multiple option selection from the filters in Admin area When in the admin console, sometimes I may want to view ideas with more than one status but not all. I would be really useful to be able to select multiple options
11 votes -
Give admins the ability to flag an idea as important from the admin console Add the ability for admin users to set this flag on ideas already submitted for internal communication processes.
This can only be done today from the contributor console or contributor sidebar.
10 votesHello!
Admins can now flag ideas as important from the admin console. Find this new feature from the options menu on all ideas.
Thanks for this feedback.
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Add Product Areas for Ideas It would be useful to organize Ideas (Suggestions) by Product Area.
10 votesHi 👋
With Custom Idea Fields, we provide field types, e.g., Text and Select Lists, that give you options for adding Product Areas to your ideas. Give it a try and let us know what you think.
Thanks for this feedback.
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