Be able to mention/tag other admins
It would be nice to be able to tag/@mention your fellow team members when discussing both specific Features and Suggestions. These comments should be 'internal' comments/discussions/mentions and should not be a 'published' comment.
Dalton Shaull
shared this idea
Hey again,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
This is exciting because with internal comments you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments.
Reply to internal comments in threads.
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Note: We don’t yet support mentioning contributors or enabling contributors to mention admins.
Let us know what you think.
Thanks!
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Sky Dagan
commented
This is elementary - a standard across every system we know.
Every user that I know automatically tried to use '@' to mention someone in the comments and was surprised that it didn't work.This is the most comfortable way to make sure someone is looped into the item - today we must copy the URL and send it (email/pm) which means that PMs that encounter feedback will not share it with the relevant person.
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jeff
commented
For me, I would use this to make sure the person I really want to respond sees that they are being asked for information. Otherwise, I worry that they won't notice a comment/question directed at them, either due to notification settings or being overwhelmed with other notifications from UV.
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AdminNick Papcun
(Admin, UserVoice)
commented
Having a way to @tag (similar to slack) or some other way to tag another admin on an idea or in a comment reply would save many steps. This way we could do everything in one fluid motion instead of having to set an internal status and run a report or send an email with a link.