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General Feedback

How should we improve our feedback and product management tools?
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6 results found

  1. Source URL Capture in Extension Experience

    Enable the source URL capture from the Extension Experience to connect the full context of a support ticket with the feature request

    1 vote

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  2. Firefox support for Contributor Extension

    I would like Firefox to be supported for the contributor extension. I use Firefox exclusively at work because I am one of the people who tests our product on Firefox to make sure we're creating a platform that works across the most common browsers. While it seems a small issue, is actually one of the biggest reasons I don't use your product more often

    3 votes

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  3. stack rank ideas by importance

    Placing a importance high, med, low is great. But too often you get individuals that will rank everthing as "high" to force a priority on their ideas. Ideally it would be great if there was a way for product management to select a set of ideas and ask customers to stack rank them or assess priority of each idea based on a pool of points.

    There are many techniques out there that help support this. For example, instead of stack ranking. Give every voter 100 points and ask them to apply those points to a group of ideas. This could…

    3 votes

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  4. Require Contributor Console Forum Without Default

    When a contributor is creating an idea, the ‘belongs in forum’ is a little small, and we are finding the users are not prompted well enough to select the correct forum. We defaulted to our internal forum, which is fine. BUT, is there a way to not set a default in this page and force the contributor to select a forum?

    2 votes

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  5. Option to Stop Closed Ideas from Appearing in Contributor Portal Search Results

    I would like the option to prevent closed ideas from appearing in my contributor portal idea search results. When an idea is closed, completed, declined, etc, nobody is going to be referring to it anymore. With thousands of ideas in our database, the odds of a search term returning a closed idea is almost a guarantee, making it harder for them to find the best fit among our currently open ideas.

    1 vote

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  6. Add custom fields for contributors to fill out when capturing feedback from users

    Allow admins to add custom fields to the Contributor Sidebar, so they can capture additional information on requests captured by their internal teams.

    21 votes

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    In the upcoming replacement of the contributor sidebar with a Chrome extension, contributors will be able to fill in the importance field and add attachments.


    We're interested in hearing what other specific questions you'd like to ask contributors to fill out when submitting feedback on behalf of a user.


    Many of you have already provided information to us (thank you!), but as you have additional suggestions, please share them!

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