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11 results found

  1. Display organisation name with user name and user title

    When I post a comment in response to a suggestion, there is no way for the person who posted the suggestion to see on the page that I am with the Uservoice organisation who owns the forum. Displaying a 'Title' seems to be the best workaround for this now (e.g. "My Title at Organisation"). However, the ability to edit the 'Title' only exists for administrator type roles. Please allow editing of titles for all roles. Or, consider going further and developing a new feature to display an 'Organisation' name on the comment. Because users needs to be accepted into the…

    1 vote

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    Completed  ·  Torre Matthew responded

    Hello!


    UserVoice admin profiles can be updated to include job titles. Those titles are then displayed on all public facing communications (comments and status updates for example) sent from UserVoice. 


    A bit more on that here


    Thanks for this feedback.

  2. Admin invitations should redirect to /admin/signin

    When admins accept invitations, they are redirected to the end-user sign-in on the web portal.

    In some cases, admins aren't able to sign-in with SSO while end users can.

    If the account has the site restricted to SSO authentication, the admins won't be able to authenticate accept the invitation

    3 votes

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    Completed  ·  Jared Shaffer responded

    We updated our admin sign-up process so admins are now directed to the admin console after creating a login.

  3. Option to force display of username in feedback for SSO<>ADFS authenticated users

    We're using SSO with ADFS for an internal, corporate Forum. Currently, any ideas/feedback submitted is flagged as being submitted by 'anonymous', unless the user has opted to input a username. Ideally, I'd like the option to have a forum display a username/email address for ideas/comments in all cases. I understand why this may not be relevant for external forums but for internal, corporate forums, I see this as essential.

    1 vote

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  4. Allow accounts to require email confirmation/password for public forums

    UserVoice's default sign in on public forums does not require users confirm their email address or create a password to post ideas, vote or comment. Customers would like the option to make these a requirement.

    45 votes

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    Completed  ·  Torre Matthew responded

    Hello,

    A few weeks back we updated the experience for our email authentication option.

    While passwords are no longer needed for authentication, this update does require email confirmation to authenticate into UserVoice. This is achieved by requiring users to click a link in their emails to authenticate into the application.

    Thanks,

  5. Default user language settings aligned with the browser settings

    Align the default user language settings with the preferred language setting of the browser.
    Keep-on providing the ability to change this setting afterwards.

    3 votes

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  6. GDPR Compliance

    The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe

    Enforcement date: 25 May 2018

    57 votes

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    UserVoice has completed changes necessary to provide tooling for GDPR compliance. We will continually update our compliance information on our website ( https://www.uservoice.com/gdpr-compliance/ ). There, you can find information about API endpoints to exercise Data Subject rights, our pre-signed DPA, and information about where we will collect consent.

    A detailed email will be sent to current UserVoice Account Owners. As always, we’re interested in additional feedback, and you’re welcome to provide it in this forum.

  7. 72 votes

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    Completed  ·  Torre Matthew responded

    Greetings from UserVoice,

    Wanted to make sure all supporters of this idea know that we now have this feature available.

    From the user detail sheet of a non-licensed user admins now have the ability to delete that user.

    Thanks,

  8. Be able to pass user/account traits via the API

    Right now, you have to use the javascript code to pass user/account traits. It would be great if there was a way to also do this via the API. This would give admins more options for passing this data.

    20 votes

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  9. Be able to export User and Account Traits

    User and Account traits give admins valuable data, and it would be even more valuable if it was possible to export those traits as well.

    13 votes

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    Completed  ·  Kelly responded

    UserVoice has several new export options to help you better analyze feedback and users.

    - You can now export a list of users almost anywhere in UserVoice – the main users list, users supporting a suggestion, or in an account. The export includes all the information that we have about the user, including their custom fields, accounts, and location.

    - For custom analysis of trends and user segments, try the new ‘enhanced analysis’ option for suggestion exports. This export includes the selected suggestions along with all their supporting users, accounts, location, and traits. Use the export in any tool like Excel, PowerBI, or Tableau to slice, dice, and graph. Learn more here: https://feedback.uservoice.com/knowledgebase/articles/1083535-measure-the-impact-of-ideas-with-the-analysis-expo

    - All of this data is also available via API and more exports are coming soon.

    Please note: You will need to be on one of our current plans that includes this feature. If you’re on a…

  10. Don't allow SSO users to override their email and password

    Being on our SSO implementation, we see a major problem with the
    ability for users to change their passwords and email addresses while in UserVoice. This gives
    the user the impression that they have changed their emails and password in our system as
    well, which of course means they can't login to the site.

    38 votes

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    Completed  ·  Claire Talbott responded

    We just rolled out this functionality! If you are using Single Sign On (SSO) as your only option for authentication, your users will no longer see the option to update their email address and password in UserVoice.

    If you using SSO in conjunction with UserVoice’s default authentication, then users will be able to edit their username and email since you allow both sign in options.

    Have questions or more feedback, let us know!

  11. Export users associated with votes/ideas

    Yes, you can now export at the user level as well as the idea level and forum level... but what we need is a way to get an export of the ideas/votes along with WHO voted for them or created the idea.

    So I want to either be able to see the folks who created the idea and voted on it when I export the ideas, or when I export the users, be able to see what they suggested or voted on.

    Right now there is NO WAY that I can see to associate these (other than going into each…

    55 votes

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