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General Feedback

How should we improve our feedback and product management tools?
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  1. New List Uiew UX: Search field should persist on refresh when searching in a Saved View

    with the new list view ux, when I refresh the page, the search field clears and I am forced to redo my search.

    2 votes

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    This behavior differs from the previous experience; however, we have found that the new experience is inline with user's expectations of how this should function.


    When you navigate to a saved view, you're loading a view which has a specific criteria (which may or may not also include search terms). We've found that when users navigate to a saved view, and they manually reload the page, they expect this to act as a reset, clearing out any changes to filters and resetting to the saved configuration.


    When not viewing a saved view (All Ideas), users expected the search terms to persist, which is current behavior.


    Thank you for your idea. We have decided to defer further investigation until more feedback is collected.

  2. Add custom questions for users to fill out when creating an idea

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    394 votes

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    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

  3. iPhone app

    Please give us an iPhone app

    1 vote

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  4. Support .svg attachments on ideas and comments

    Allow users to add .svg attachments on ideas and comments.

    2 votes

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  5. Suggestion link in merge dialogue should open in the Admin Console

    When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.

    As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.

    1 vote

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  6. Add an Idea ID or identifier to the idea properties

    With no identifier on the suggestions or ID listed in the properties, there is no quick way to track ideas or send one to a coworker for easy search other than the URL.

    1 vote

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    Hello – We include “ID” as a property on an idea. This can be found in the “Properties” section on an idea’s detail sheet (screenshot attached). Admins can search for this ID from the Ideas page to locate the idea.

  7. Allow .zip file attachments

    Allow users to attach .zip files to ideas and comments

    1 vote

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    Deferred  ·  Claire Talbott responded

    We appreciate your feedback on this!

    .zip attachments can contain any file type, and since most browsers immediately download and open .zip files this is a security concern. For this reason, we are not able to allow .zip attachments.

    For a list of file types we do support, please, check out our Knowledge Base article: https://feedback.uservoice.com/knowledgebase/articles/39139

  8. The Ability of Voting Down on an Idea

    We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.

    1 vote

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    Downvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.

    We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.

    I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.

    We thank you as always for sharing your ideas with us!

  9. Do not close/archive suggestions here

    I've noticed that some of the suggestions I've posted here are archived. IMHO, they are still relevant. IMHO, archiving suggestions does not make any sense - this would just result in duplicates created by others in a while.

    Thus, please stop archiving/hiding/closing old suggestions and restore those that are archived.

    3 votes

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    Deferred  ·  Claire Talbott responded

    Thank you for posting and sharing your feedback on this.

    You are right. Silently archiving suggestion is not a good customer experience.

    While we will need to decline ideas that don’t align with our Product Team’s vision, we need to communicate that to our customers.

    We are declining this idea because we will have to close out suggestions, but we are going to work to communicate much more openly around this going forward.

    If you have any questions around any feedback you have submitted, please reach out to me directly at claire.talbott@uservoice.com. I will be happy to look into this for you.

  10. Allow anonymous suggestions

    Don't require users to enter an email address when posting suggestions or comments on specific forums.

    6 votes

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    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this!

    A core value of UserVoice is communication, allowing Product Managers not only to hear from users, but communicate back to them around their feedback.

    We also help Product Managers when evaluating ideas, not only see how many people want it, but who those people are, enabling them to make data driven decisions.

    Anonymous suggestions don’t allow either of those, and aren’t part of our vision for the product at this time.

    While we are saying “no” to this particular idea, please keep sharing. We do appreciate you sharing your thoughts and product needs with us!

  11. Add Feedback-specific donation

    (i hope this is the correct category, if not please move it; thanks)

    This is about a feature suggestion (i strongly recommend).

    UserVoice is a really good thing, as it allows direct consumer-to-developer-feedback and also gives a crowd based rating of the importance. But it cannot fully stress the importance of a single problem (because the only curency are the voices, which are limited to make them valueable; but if someone contributes to many topics he has to give less voices e.g.; or you are limited with one voice for one suggestions and so on). It would be nice, if…

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thank you so much for your idea, and sharing with us! I spoke with our Product Team about this, and it doesn’t align with our current focus for the product.

    We are going to decline the idea, but please, continue to share your feedback!

  12. The UI for managing the public status needs a Usability tweak.

    Love the new ability to set/manage an internal status. However, there's room for improvement for the iconography with the public status, see attachment.

    The status icon is using a globe (for public) not the grey dot for under review status.

    It also remains 'open' after posting a status which makes it seem like it doesn't have a status assigned. It might be better to auto-close it after setting the status.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thank you so much for your feedback on this. We are going to share feedback around the UI and placements of the icons with our design team.

    We are closing this idea on our forum, but will be sharing your feedback directly with our UX team.

  13. Add place to post guidelines, instructions for a forum.

    Want to be able to post announcements and guidelines for the forum. While you can add some content in the welcome or forum message, these distract from user engaging with the forums.

    Would like to be able to post rich content that displays within the overall UV experience.

    3 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. In-Line Images for Ideas/Comments

    It would be nice to be able to add images to both the ideas and the comments, status updates, etc. in line. Visuals are worth so much when discussing ideas in depth and a huge part of managing feedback is clarity of the conversation. It's really frustrating to have to go post that image on a hosted site and link to it. Pretty much unacceptable in this day and age, in fact.

    8 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments.

    One thing that may be valuable as well, we did recently release attachments on comments. End users can now include attachments when posting comments.

    Thank you for the feedback, and please, keep sharing!

  15. Allow comments to be voted on

    I've been loving the user feedback mechanism for Adobe XD. One challenge though-- the ideas can be voted up, but the comments can't. They really try to avoid having redundant ideas, but often some of the comments will explain a nuance that really should get traction, but can get lost down in the conversation thread. It would be great if we could also vote on the comments. Maybe it wouldn't change the order because you still want the conversation thread to make sense, but just to see that other people agree with a comment would be helpful.

    17 votes

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. Block new submissions and keep the voting option.

    Currently it was necessary to block new submissions, however we need to keep the voting option in the suggestions that have already been created.
    Would you be create this option?
    Thank you for your atention

    14 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Keep log of status updates after merging suggestions

    When I merge suggestion A into suggestion B, the comments from suggestion A are copied into suggestion B - but any status updates from suggestion A are not.

    Sometimes there's useful stuff in the old status update, such as troubleshooting steps to see if the symptoms match a known issue or not. So it's nice to be able to access those old status messages to copy-paste from them, for example.

    (The idea https://feedback.uservoice.com/forums/1-general-feedback/suggestions/4012056-canned-responses-for-suggestion-status-updates would help with this a bit, but only if you planned ahead and already knew you wanted to reuse the exact text of the status message).

    4 votes

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    Deferred  ·  Claire Talbott responded

    After reviewing this idea, we’ve decided it’s not something we plan to implement at this time. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  18. Provide the ability to display the ID of the Suggestion in the forum with the suggestion

    Provide the ability to display the ID of the Suggestion in the forum with the suggestion rather than having to point people to the ID in the URL. This helps when you are working with different systems and want to allow people to link to their ticketing systems where there is not automation.

    8 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  19. Would it be possible to include date tag to admin replies on main page? We want people to see when the admin update/comment was posted.

    Would it be possible to include date tag to admin replies on main page? We want people to see when the admin update/comment was posted without having to click into the idea.

    Today they can see it only if they click on particular idea, but cannot see it right away on main page.

    3 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  20. 3 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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