Seconding Meredith's use case--we want to be able to have fields (internal and public-facing) that will help us organize ideas within uservoice. we were going to upgrade to get all of the ticketing customization options (like being able to queue to a specific product team), but since none of those are available for ideas and we already have separate ticketing systems (for tech and support), we don't see the benefit.
Seconding Meredith's use case--we want to be able to have fields (internal and public-facing) that will help us organize ideas within uservoice. we were going to upgrade to get all of the ticketing customization options (like being able to queue to a specific product team), but since none of those are available for ideas and we already have separate ticketing systems (for tech and support), we don't see the benefit.