Birdhouse Owl
My feedback
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31 votesBirdhouse Owl
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I'd like the ability to have multiple different Satisfaction surveys that can be run one-time or on different schedules, and even, instead of a rating system, to simply have a text box answer field come up. So it can auto-prompt the user like the satisfaction survey does, but with whatever question we want to ask, and then give them a text field or rating system or whatever, to give their answer/feedback. Or perhaps, something like, "which do you use most?" and have the rating system be custom choices that they can select the way they do with the stars, either as radio buttons or check boxes.
This way, rather than needing a separate system for polling our users, we can have it built right in with our support/feedback system.