General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
25 results found
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JIRA Integration Sync UserVoice Feedback with Atlassian JIRA. * Please indicate in a comment if you are on Cloud or Server (On Prem)
336 votesGreetings from the UserVoice Team,
A little over a week ago we announce that the availability of the UserVoice for Jira integration. We’re very excited about this feature and hope you’ve had a chance to check it out.
If not, in your UserVoice admin console, go to the Integrations page in Settings to get started today.
We’d love to get your initial reaction as to how we did with this integration. Please take a minute to fill out this quick survey.
https://goo.gl/forms/CPNohBg3Vms5RnII2
Any additional feedback you have on this integration, feel free to respond directly to this email.
Thanks,
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Integration with Visual Studio Online (TFS On-Demand) Team Foundation Server (TFS) integration would be great (as underlying ticket system similar to JIRA integration)!
261 votesGreetings from the UserVoice Team,
A little over a week ago we announce that the availability of the UserVoice for Visual Studio Team Services integration. We’re very excited about this feature and hope you’ve had a chance to check it out.
If not, in your UserVoice admin console, go to the Integrations page in Settings to get started today.
We’d love to get your initial reaction as to how we did with this integration. Please take a minute to fill out this quick survey.
https://goo.gl/forms/DYjg9nCZP84KKMfi1
Any additional feedback you have on this integration, feel free to respond directly to this email.
Thanks,
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67 votes
Hey again,
Find our new UserVoice connector in the Microsoft AppSource or directly within the app studio in Microsoft Teams. This connector is built specifically to connect your UserVoice account to Microsoft Teams.
Here are a couple resources to help you get familiar with the new connector.
UserVoice for Microsoft Teams.
https://appsource.microsoft.com/en-us/product/office/WA200001944Getting Started with the UserVoice for Microsoft Teams Connector.
https://help.uservoice.com/hc/en-us/articles/360052330913Enjoy!
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Be able to use Service Hooks with a specific Forum or category For example, right now with the Slack integration, you have to push all ideas across all Forums. It would be great if you could choose a specific forum or category when using Service Hooks to push data.
63 votesHello everyone!
We are happy to announce that we have implemented a feature to allow custom service hooks to push from a specific forum.
More information about custom service hooks can be found here: https://feedback.uservoice.com/knowledgebase/articles/49266-setup-custom-web-service-hooks
We haven’t implemented a feature to use service hooks with a specific category within a forum, which some of you have asked for in this suggestion.
We want to capture some more feedback for this use-case, so if you want to be able to use a specific category with service hooks, please leave us some more feedback on this idea: https://feedback.uservoice.com/admin/v3/suggestions/38317960/
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Ability to search for ideas through Slack integration Ability to search for an idea through Slack integration. We currently have this functionality through another tool we used called Guru. Basically, I can type /guru TOPIC in slack and it would pull up all these articles that we have compiled re: TOPIC and post the info and link into Slack. Looking for similar functionality with UserVoice.
38 votesHey there,
See the attached image for a quick preview of how the UserVoice for Slack integration allows you to search for UserVoice Ideas from Slack.
Thanks,
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Direct SFDC integration to pass traits Would like to be able to pass account and user info to UserVoice to match up with suggestions, but not have to use the API.
27 votesWe have released this feature! Learn more about our integration that allows you to sync user and account traits directly from SFDC: https://feedback.uservoice.com/knowledgebase/articles/1879555.
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Support Integration with Jira OnPrem (Server) Would like to be able to send tickets/features to Jira, but with the OnPrem/Server.
25 votesWe do now offer a JIRA server integration. Our KB article walks you through how to set this up: https://feedback.uservoice.com/knowledgebase/articles/1850242
If you have any questions about this, please, let us know!
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Hubspot Integration We would use an integration with Hubspot to keep our UserVoice users in sync with our customer base in Hubspot.
15 votesThanks for leaving this feedback! We are happy to say that we now offer a Company & Contact data sync service with Hubspot. Please write in to us at support@uservoice.com for more information about getting setup.
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Slack Integration for Private Channels Provide the ability to stream UserVoice events to a private Slack channel
13 votesHi All - Our new Slack bot allows for all of the standard functions to be performed in a private channel. Instructions for upgrading to the new, more functional Slack Bot are available for you in a knowledge base article. There, you can also find out how to enable UserVoice functionality within a private channel, by inviting the bot just one time to join the channel.
Need any help? Please let us know by contacting support!
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Show link of the Slack message that feedback was captured from on admin portal When submitting feedback from slack, the URL of the source message in Slack should be displayed on the idea in the Admin Portal
12 votesJust like feedback captured through the Chrome Extension, we will now show the Slack URL of feedback captured through the Slack integration.
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Slack integration to include description with "Create New Idea" When sending to UserVoice using the "Create New Idea" in Slack, the text gets pre-populated to the Idea title. When this text is really long in slack, all the content is added to Title vs. Description field. Ideally, a subset would be added to the Idea Title field and the entire context would be passed on in the Description field along with link to slack message to share full context and additional comments from thread.
9 votesThis has been fixed!
When sending in a new idea from Slack, we'll now take the first 50 characters and drop it into the Idea Title, and the rest of the message goes into the description.
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Customer feedback in Slack can be easily sent to UserVoice We have a public channel in slack for our customer community. We can use the sidebar to capture feedback on top of the Slack web client, but we would also like to be able to use it in the desktop client.
7 votesHey there,
See the attached image for a quick preview of how the UserVoice for Slack integration allows you to send feedback from Slack to UserVoice.
Much more here: https://help.uservoice.com/hc/en-us/articles/360039767353
Thanks,
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Capture Customer Email in slack integration capture customer email in slack integration rather than my own
4 votesWe have updated this experience so that when you send an idea from Slack via the integration, UserVoice will pre-fill the email capturing the person who originally came up with the idea rather than the idea / feedback submitter.
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Provide web portal URLs for UserVoice items in Slack UserVoice items (ideas, feedback, comments) sent to Slack via the integration link back to the admin console.
Some use cases have non-admins clicking these links in Slack, but they are unable to access the admin console links.
4 votesHi there,
Thanks for this early feedback.
Now, users without access to the UserVoice admin console will be directed to the web portal view of an idea when attempting to access that idea from a Slack channel.
UserVoice admins will still be directed to that idea in the admin console as they are today.
Let us know what you think.
Thanks again.
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4 votes
Our integration with Gainsight is live! Your Customer Success team can view customer feedback directly within Gainsight. We’ve also added a Health Score & Renewal Report to the Contributor Console. Read all about it here: https://community.uservoice.com/blog/uservoice-gainsight-integration/
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Configure Slack integration for categories You can configure the Slack integration to work with specific forums, but not categories within a forum.
3 votesHey everyone,
Thanks for the early feedback here.
If you head back to the slack configuration settings in your UserVoice admin console you’ll be pleasantly surprised to see that we’ve enabled the ability to configure events from specific categories to stream into your slack channels.
Let us know what you think.
Thanks again.
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Carry over linked VSTS items when suggestions are merged If you have a VSTS item linked to Suggestion A, then you merge Suggestion A into Suggestion B, we should then link the VSTS item to Suggestion B. In other words, the "winning" suggestion should inherit the linked VSTS items.
3 votesHi everyone! We have rolled out an update to our VSTS integration. If you merge ideas, the parent idea will inherit any VSTS items linked to the merged one.
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Be notified via Slack when assigned to an Idea As a PM, I would like to be notified via Slack when I'm assigned as the owner of an Idea.
2 votesUsers will receive a direct Slack notification when assigned to an Admin selection custom field (typically used for Idea Ownership)
Thanks for the feedback!
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2 votes
We now have a traits sync service offering for Pipedrive! The service can sync your Contact & Account traits to UserVoice so that you can harness powerful segmentation.
Read more about it here: https://help.uservoice.com/hc/en-us/articles/360034993834
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Fully display suggestion text when pushing it to Slack Currently, when a suggestion is pushed to slack it is not easy to read. We need to expand the window in order to see the text. It would be nice if we could fully display the suggestion text without having to expand the text.
2 votesHey there,
Take a look at the attached image for a quick example of how the UserVoice to Slack integration gives you the ability to see the entirety of an Ideas description from Slack.
Thanks.
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