General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
120 results found
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3 votes
We’ve added this functionality to an idea. It will work just like our global activity feed export.
In the admin console, navigate to a specific idea, and you will now see an “Export” button next to the activity filter.
Filter your activity (if you only want comments) and then export. If you have any questions, let us know!
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Add Product Areas for Ideas It would be useful to organize Ideas (Suggestions) by Product Area.
10 votesHi 👋
With Custom Idea Fields, we provide field types, e.g., Text and Select Lists, that give you options for adding Product Areas to your ideas. Give it a try and let us know what you think.
Thanks for this feedback.
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Show Changes after Edits When I'm going through and editing suggestions (e.g. changing the name, adding a description), the changes don't automatically show when I close the suggestion. I have to refresh the page in order for me to see the changes. However, when I refresh the page, it takes me back to the first item on the first page. We have 653 suggestions and if I'm viewing numbers 141-160, I don't want to have to scroll back through to find where I left off. So either 1) Automatically show changes after I close the suggestion or 2) Don't change my position when I…
3 votesHey everyone! We did have a bug where if you edited an idea title or description, you would have to refresh to see those changes.
This bug was fixed. If this is still giving you issues, please, let me know at claire.talbott@uservoice.com. You should not have to refresh the page to see your edits to the idea title and description!
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Show whole SEGMENT column heading in Suggestions Allow users of the Suggestions section of the Console to see the whole column heading od SEGMENT columns (e.g. always show the full heading, allow column width to be adjusted, at least have a hover text tooltip to display the whole column heading.
Currently, a segment heading allows only the first 2 characters of the heading to display (after the word SEGMENT) - see attched screenshot1 voteWith our recent updates to the idea grid, column headers are now fully visible and column widths are adjustable!
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Increase the number of suggestions and users per page Currently 20 results (suggestions or users) show per page.
11 votes👋,
Last week we released an update to our admin console Idea Grid. One of the new features you have available to you is the ability to increase the number of ideas you can view per page (20, 50, 75, or 100) to better align with your needs. Check it out!
Thanks for this feedback and your continued support or our product.
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Auto-refresh admin console page when moderating When performing an action to a suggestion that is flagged for moderation, the number of items that need moderation does not automatically update. You should not have to hard refresh the page for the number to change as you work through items.
1 voteWe’ve rolled out an update for this. As you moderate ideas and comments, the badge icon will automatically update to reflect the change. You no longer need to refresh the page!
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1 vote
Hi everyone! This was a bug in our system, and has been fixed.
If this gives you anymore issues or you have any questions, please, let me know!
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1 vote
We’ve updated our supporter’s import. If you import new supporters, you can set their subscription status to “no.”
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Show update date in columns in Admin Console Be able to sort in the grid by last Updated date. The column picker shows "created/updated" but then only gives the option to show created date.
2 votesHi everyone,
We have added a column for “updated” so you can sort by this column now. Screenshot: https://cl.ly/532a8a2db72e.
You will need to check the “updated” option in the column picker.
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Return to current suggestion page context after editing suggestion scenario:
admin/feedback/suggestions context.
several pages of suggestions displaying 20 at a time
Edit a suggestion on the second or later page (e.g., to set a different category).
After edit, and clicking on the main suggestion page, the page refreshes and returns me to page 1 (suggestions 1-20).Please to not return to page 1. stay on current suggestion page context.
5 votesHi everyone!
First, thank you sharing this bug. When you make changes to an idea, it should not refresh and return you to the first page. You should not lose your place when editing or making changes to an idea.
We have rolled out a fix for this. If you hit anymore issues, please, reach out to our Support Team (support@uservoice.com) so we can look into it!
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View new items since a certain date Make it easier to triage new items added since a certain date
34 votesHi everyone!
We’ve added several features to help you triage new activity on your forums.
First, navigate to your forum in the admin console and click “all open suggestions” → then click on the Activity and Moderation" tab.
You can then set a date filter to view all new comments, ideas and feedback during that time frame. Screenshot: https://cl.ly/74001861a910
If you are on the suggestions grid, you can also sort by “updated,” which includes any new comments, support or requests on the idea in addition internal changes to an idea. Screenshot: https://cl.ly/70a737807e01
Have additional functionality you would like to see or questions about how the functionality works? Please, let us know!
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Ability to set a default status for new suggestions Be able to set a "starting" status for new suggestions so that when a suggestion is created it has a status already applied.
16 votesGreat news! You can now set a default status (both public and internal) for newly created ideas.
Visit the settings for custom public and internal statuses (available on the UserVoice Discovery Pro and Premium Plans) to select which of your statuses you'd like to be applied to new ideas.
We've updated our knowledge base article about custom statuses with directions, but if you run into any trouble please contact us at support@uservoice.com
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Setting "None" status after responding with another status. Please restore the ability to select "None" for the status label after a status has been assigned. We respond to ideas using the "none" status to confirm that we've seen them, and to let users know that their idea is a good one, however - If I need to ask a question, I update with a different status for tracking purposes. And currently, if they respond to the question I ask, I'm unable to put the status back to "None" - I have to switch to the old uservoice interface in order to accomplish this, it's quite irritating.
2 votesHi all, this bug was fixed on 3/14/18. I do apologize for the delay in getting the status updated!
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Ability to sort by votes when looking at a user's suggestions though the Users & Accounts list When I view a users supported suggestions through the User & Account lists I would like there to be a column so i can sort their ideas by number of votes
4 votesAdmins can sort a user’s supported ideas using the Voters column. Navigate to the Users & Accounts page > select a user > click the Ideas tab > click on the Voters column to sort their supported ideas by vote count.
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Be able to share views from within UserVoice Admins can create their own custom views for suggestions. While you can share the URL with another admin, to share the ideas you are looking at, this is cumbersome and has to be done outside of UserVoice.
Admins would like to be able to share a view from within UserVoice, so other admins can see and access the view from their own Saved View section as well.
12 votesYou can now share a Saved View with your colleagues! Check out this GIF to see it in action. On a Saved View you'll notice a new "Share" button that allows you to share that exact view with another admin.
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Customized order of columns in Suggestion view Change column order for feedback views. Currently, I need always to scroll to the right to get to the created column. The others inbetween are interesting but I need that one to be one of the first I see.
10 votes👋
Last week we released an update to our admin console Idea Grid. One of the new features you now have available to you is the ability to rearrange and resize columns to better align with your needs. Check it out!
Thanks for this feedback and your continued support or our product.
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Remember email selection when doing a merge/updating status/etc Remember the previously selected email address for the reply to on status updates and merge notifications. This way I don't have to manually choose or enter an email address every time.
13 votesGreetings from UserVoice,
We’ve released a feature that should improve your experience when setting reply-to email addresses on plublic status updates and suggestion merges.
Now, when you select a reply-to email address for public status updates and suggestion merges, we will remember that address the next time you perform one of those actions. This eliminates you having to set that address every time.
We hope this is helpful.
Thanks,
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Filter should have 'and' logic as default To reduce the number ideas filtered by search, the keywords should be applied with 'and' logic by default.
At the moment, the number of findings increases if you add more key words.
But to make UserVoice a success, it's important to reduce the number of findings to come out with max 10-20 search results to allow the user to find already existing ones for voting instead of entering a new one.
If the search result exceeds 20+, it would be to time consuming for checking all the results and as result, UserVoice would end-up with redundant requests (idea) as in…14 votesHey there!
Thanks for this feedback.
While we don't support 'and' logic to filter keyword search results by default, we do provide search operators that can be used to further refine the results of your keyword searches. Take a look at this resource to learn more.
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Quickly remove labels from list view From a list view, have the ability to remove labels quickly. Right now you need to open the labels and scroll to find the label to deselect it. Can we add a "X" to the label button in the list view to remove quickly (or something similar)?
3 votesHello!
On the idea grid, labels can now be removed from an idea without opening the label picker. Hovering over a label will reveal an (x) that can be used to clear that label from the idea.
Thanks for this feedback.
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Bulk label actions Be able to apply/remove labels to ideas in bulk
38 votesBulk label modification is now available! From the Suggestions grid you will be able to select multiple items and then use the new “Modify Labels” option under the More Actions menu. You will see the current status of the labels on your selection, and will be able to add or remove labels across the entire selection. There will be an undo option after completing this action. Please try this out and give us your feedback. Happy labeling!
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