General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
116 results found
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Disable comment for completed and closed ideas Once an idea is completed or closed I want to disable comments on that idea to avoid redundancy of comments from users and admin.
1 voteYou can now configure a ‘status’ to disallow new votes and/or new comments. This applies to all ideas that are in that status. To update your status configurations go to Settings → Feedback Forums → Statuses and then edit the statuses as desired.
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Be able to filter suggestions that have no label at all You can filter by ideas that:
Don't have a status
Don't have a categoryBut not those that don't have a label.
I want to do this because I am focusing on bringing up non-labeled items up to date by applying labels.
22 votesGreetings from UserVoice,
From the admin console, you now have the ability to filter the suggestions grid by suggestions that don’t have any label at all.
Thanks,
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Sortable search results If you search in a forum in the admin console, you can't sort the results. The system will display them in the order of relevance.
However, if you are searching and pulling up a long list of ideas, you need to be able to sort those results by supporters, or created at so you can find the relevant ideas you're looking for.
43 votesGreetings from UserVoice,
Now, when working with the suggestions grid in the admin console, admins have ability to sort search results by any of the sortable columns. Check it out!
Be sure to let us know what you think.
Thanks for the feedback!
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Update idea information (status, state, title) in the idea grid without refresh If you click on a suggestion and do the following:
Change status
Delete, move, mark as spam
Change the title or descriptionAfter you save, the grid will not update the suggestion until you refresh.
6 votes👋
Last week we released an update to our admin console Idea Grid. Along with these updates you will find that changes made to an idea from the detail sheet are dynamically added to the grid without a refresh. This includes updates to Idea titles, Descriptions, Public/Internal Statuses, Forums, Categories, and labels. Check it out!
Thanks for this feedback and your continued support or our product.
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Search field in merge window is tiny I like the new merge experience, but the search field is just teeny-tiny! Many times I have to perform multiple searches for duplicates and will change some of the terms used each time. It's annoying to do this in such a small field.
3 votesHello!
We've increased the width of the merge modal search field.
Thanks for this feedback.
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Respect Search Operators (And, Or, Quotes, + and -) It's very frustrating to put in two search words and have ideas come up with only one of the terms before ideas that have both terms.
For example, if I searched for "Morning Commute" I'll get results that only have "Morning" before results that have both "Morning" and "Commute". Or if I want to find only "Evening Commute" results, I'd like to be able to exclude results that have the word "Morning".
This is a large problem when many of our ideas involve phrases where one word is extremely common, and the other word is used in multiple concepts. Being…
51 votesHey there,
We’ve recently made some improvement to search in our admin console to enable operators.
Here’s what that looks like…
Using the plus ( + ) sign enables AND.
The vertical bar ( | ) enables OR.
Using the minus ( – ) sign enables you to exclude terms.
Using quotes ( "" ) enables exact phrase matching.
Happy Searching!!
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View content of messages sent to subscribers After I send a message to subscribers, I am unable to see the content of the message I sent them to refer back to. I like using the UserVoice interface to do this to get analytics, however when following up I am disappointed that I cannot refer back to the text of my message.
2 votesHi everyone!
We recently rolled out some updates to our Message Subscribers feature.
You will now see the message you sent on the idea detail page, and when users write back, their responses will be saved in UserVoice.
This article goes into more detail as well: https://feedback.uservoice.com/knowledgebase/articles/1903003
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In System Admin view, allow users to filter or search by voter or submitter user account We are often trying to locate a full list of all the items that a user has voted or submitted. The view in the user management console is very cumbersome, so we would like to be able to filter in the idea management view by user.
15 votesHi Everyone!
I wanted to follow up with everyone regarding this idea. Thank you so much for the feedback!
We have made multiple updates to the user’s page when it comes to viewing a user’s profile and quickly seeing their activity and a list of the ideas they support.
Here’s a screenshot of the current view: https://cl.ly/a2e5f9a32570
If you click the suggestions tab, you can also export the list of suggestions they have supported.
Have additional features you would like to see? Please, let us know!
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Bulk merge multiple ideas Select and merge multiple duplicate ideas at the same time.
166 votes -
Add more "No customer activity" filters Please add the following filters to the Suggestions Customer Activity filter:
-No customer activity in the last 30 days
-No customer activity in the last 60 daysOr something similar. 90 days is very useful, but we have too many incoming ideas, would like to clean it out more aggressively using this filter.
2 votesCheck it out! We have added a custom date option for the Inactive filter on the idea grid.
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Flag/highlight ideas that may need to be merged New ideas come in all the time, and it can be hard to go and check them all for ideas that need to be merged. Adding a report that highlights or flags ideas that might be duplicates (so admins can double check) would help keep these duplicate ideas from slipping through the cracks.
17 votesLast week we released Merge Matches! 🚀 Merge Matches is a new way to automatically identify which ideas are similar to one another, giving you the option to merge them together to help reduce the number of duplicate ideas. You can access this feature directly from the Idea Grid.
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On the web portal, add an extra confirmation step to "flag as inappropriate" links Currently, it is very easy to accidentally click the "flag as inappropriate" link next to ideas in a list (I have already accidentally done this). It would be nice if there was an extra confirmation (a popup box or something) to confirm that this was the intended action.
8 votesHello!
To prevent the accidental reporting of an idea as inappropriate, we've included a confirmation step that must be completed in order to report ideas.
More here.
Thanks for this feedback.
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Import Ideas Ability for an admin to bulk import a set of suggestions (previously available in the legacy admin console)
38 votes -
View all ideas, tickets, and users related to a specific company account You can view all ideas a user has created, but being able to see all ideas a company has created would be even more useful, and help you see what a company as a whole wants vs. just individual users.
Now that we have the “account” trait, it would be great if we could consolidate all related users, feedback, and support tickets from users belonging to that organization (e.g., “Acme Co.”).
48 votes -
Allow users to search AND sort/filter ideas on the web portal On the front end, you can search by keyword, but you can't sort the ideas by new or hot or top. You also can't narrow your search by category.
You can sort ideas by new, hot or top, but if you try and view ideas by categories or status, it ignores the sort option.
57 votes -
5 votes
Hi everyone,
You can now follow ideas! As an admin, when viewing an idea, click the “Follow” button in the top right corner.
You can choose to be updated of status updates on the idea, customer activity like votes and email replies, and admin activity like merges or notes.
Notifications for the activity will appear the notification center (bell icon in the left hand menu of the admin console). Learn more about the notification center here: https://feedback.uservoice.com/knowledgebase/articles/1908661
Have additional notification options you would like to see when following an idea? Let us know! We want your feedback on this feature.
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Restrict who can manage Labels For teams utilizing a standard set of labels, not every person should be able to create new labels because it effects everyone. Ideally, specific admins would be granted permission to edit Labels, similar to how settings permissions can already restrict forum and category settings.
6 votesWe have completed this. Admins must now have Settings access in order to manage labels.
Admins without Settings access can add and remove labels on suggestions, but they can’t delete, create or edit labels.
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Be able to search for an exact phrase match When searching ideas, articles or tickets, you can enter a phrase, but you can't do an exact match.
For example, if I only want to see ideas with the phrase "Add a new widget color," I can't. I will pull up any idea with anywhere from one to all of those keywords.
Being able to do an exact search like you can on Google would be super helpful for finding specific ideas, articles or tickets.
21 votesThis functionality is now available in the Admin Console on the Ideas, Users, and Accounts pages (use double quotes to indicate a phrase).
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Ability to view all open ideas across all forums in the Admin Console This would make it easier for them to either create a quick export of just that information as well as manage the list directly without jumping between each forum.
147 votes -
105 votes
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