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Will Patterson

← Customer Feedback & Ideas for UserVoice

My feedback

22 results found

  1. Zapier event for upvotes

    3 votes

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    1 comment  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson commented  · 

    1000%! Adding a Zapier app will allow be to be more agile and integrate UserVoice throughout the rest of my tech stack.

    Will Patterson supported this idea  · 

  2. Intercom Integration

    96 votes

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    9 comments  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  3. Integrate Feedback directly with Salesforce events

    4 votes

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    0 comments  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  4. Integrate with a product analytics platform

    3 votes

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    0 comments  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  5. Show UserVoice idea information in Jira Ticket

    4 votes

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    Deferred  ·  0 comments  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  6. Pull a list of all SF opportunities linked to a specific idea

    2 votes

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    0 comments  ·  General Feedback » Integrations  ·  Admin →
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    Gathering Feedback  ·  Jared Shaffer responded

    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
    Will Patterson supported this idea  · 

  7. Show user's UserVoice activity at the contact, account, and opportunity level in Salesforce

    70 votes

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    9 comments  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson commented  · 

    What's the ETA on this idea? I see the VP of Success at UserVoice commented on it back in 2014

    Will Patterson supported this idea  · 

  8. Snowflake Integration

    2 votes

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    0 comments  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  9. Shows suggestions associated with an account in Salesforce report

    7 votes

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    1 comment  ·  General Feedback » Integrations  ·  Admin →
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    Gathering Feedback  ·  Jared Shaffer responded

    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice nor providing additional reporting withing SFDC.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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    Will Patterson commented  · 

    I too would love to have a UserVoice object on the Account and Contact record that showed all of the submitted Ideas/Feedback, with their related status and UserVoice fields.

    It would make it easy for CSM's about to do a QBR to know going into the meeting if there had been any recent submissions and if product had considered or began work on anything important.

    It's highly important from the CS dept perspective to be aware of what ideas/feedback are coming in as we're on the front lines and have the direct relationships with customers.. We're often the ones Product reaches out to first before communicating with the customer.

    As a CS leader, it's another data point and something I can bring up and point to as a direct feature/idea we might be losing revenue/retention on.

    Will Patterson supported this idea  · 

  10. Webhook for Requests

    5 votes

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    0 comments  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  11. Sync ideas back to Salesforce

    12 votes

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    1 comment  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  12. Vote for Ideas from Slack

    13 votes

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    1 comment  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  13. Get vote count in Jira export

    6 votes

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    0 comments  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  14. Make the Salesforce Integration Compatible with Cases

    35 votes

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    2 comments  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  15. Custom button for Lightning, Salesforce Opportunity Integration

    2 votes

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    0 comments  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  16. Enhance Salesforce Feedback and Opportunity integration to be used on Accounts

    9 votes

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    2 comments  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  17. Two-Way Slack Communication

    5 votes

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    1 comment  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  18. Create Jira Issue When New Idea is Created

    6 votes

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    0 comments  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 

  19. Be able to view all flagged ideas for an account in C360 in Gainsight

    5 votes

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    0 comments  ·  General Feedback » Integrations  ·  Admin →
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  20. Salesforce integration compatible with Leads

    2 votes

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    0 comments  ·  General Feedback » Integrations  ·  Admin →
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    Will Patterson supported this idea  · 
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