When using UserVoice to serve up problem tickets and the current status of each, users need the ability to search for a problem ticket by the ticket number (e.g. PRB010101). Currently, the search functionality breaks apart the search term into "PRB" (returning ALL ideas/problems) and "010101" (which doesn't matter since the "PRB" already returned all items). This is not a user friendly experience and then requires additional search instructions be placed on the forum page(s). While putting quotes around the full ticket number will return the one unique item, this again requires additional instruction and makes the experience less seamless/smooth.