View all ideas & internal information from console
We want our internal teams to be able to easily see all ideas and the relevant internal information (internal comments/statuses etc) through the contibutor console.
Right now the only available views are ideas that the team member has added feedback to / created or status updates - otherwise they are forced to use the search function.
We want our business units to be able to browse ideas like someone can on the web portal but see internal information.
avigayil.lewin
shared this idea
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Aaron Schaarschmidt
commented
Very important, as internal comments are essential to communicate to internal contributors like Sales on background information or strategic assumptions etc, which shouldn't be seen by external contributors!
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Jonas Fuchs
commented
Very important to us since we have a very active collaboration between Admins and internal contributors. Internal comments are used to get more details, add additional information & insights to an idea. Often we are being asked whether we have insights besides users e.g. from additional research that adds up to the idea. Internal Contributors can't see those details. IMHO this should be handled via more advanced permissions & roles. Also, Internal Contributor should be flagged just as admins.
External - Webportal only
Internal - More permission options such as seeing comments, adding comments, view rights on ideas etc.
Admins - Full access -
Glynis
commented
The ability for contributors to also view internal idea notes, in addition to status messages in the idea overview.