Overdue Alert for Forum Owners
Alert the forum owners if suggestions have not been reviewed and responded to within a set timeframe
6
votes
AdminAnonymous
(Admin, UserVoice)
shared this idea
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larry.gerard@workhuman.com
commented
We have ELAs for some status that require a review and feedback. For example, all new ideas must be reviewed and triaged into a dev status (future, planned, already exists, will not implement) with 5 days. Idea can only sit in a external "under review) internal status(need more info, needs Product Manager review) for 5 days. Having a way to send notifications (email, slack) after 1 day, ...
Ideally would be good to customize the message. "new idea 5 days to review". New idea needs review 4 days to review". Urgent Idea must be reviewed by EOD, Escalation starts tomorrow "