Ability to customize Widget autoprompt settings
Being able to adjust the time interval for autoprompts would be an improvement.
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Sam Stokes commented
Some of our customers are frustrated by the number of times the NPS survey is presented to them. We would like to change the frequency so we don't inundate them with so many disruptions.
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bschraag commented
Some of our customers use our software once a quarter or less. Now they get the question every time. We would prefer I we could change the interval to (for example) once a year.
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Zach Prugar commented
As a newer company to UserVoice, we are setting up our custom Widgets, and this would absolutely benefit us as well.
At this stage, we don't quite know what the best interval would be for our end users, but the main thing is since this is a new feature for long-time users, we want to be able to do an early initial prompt, and then control the follow-up prompts to a larger time frame.
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Robert Flach commented
Agreed. There should be an "every single time" setting for autoprompt for testing purposes.
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[Deleted User] commented
Our users absolutely HATE the 60 day repeated prompts for Satisfaction. It's a bit of a joke that you can't set it to e.g. once per year. It's really, really, really, really annoying for users - probably the thing they are least satisfied about (ironically).
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Shawn commented
It is absolutely impossible to test whether autoprompt widgets are behaving correctly in an Development environment prior to implementing them on production, without the ability to change the setting (waiting 60 days for rounds of testing is insane). - The only option is to hope that it was implemented correctly and works correctly and deploy to production, which is frankly what anyone using UserVoice autoprompts has to do, but which is a very poor software development release process.
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Evan commented
Please build this feature!
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Anonymous commented
So we can prompt users for Satisfaction and SmartVote more or less frequently than the default.
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[Deleted User] commented
It would be nice if the Feedback widget opens itself after 5 or X pageview or seconds. This way visitors get really prompted to use the widget more. And they who do have seen a couple of pages so they will have a good opinion of your website.
Of course this must be a setting and not a standard feature.