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Tim

My feedback

7 results found

  1. 5 votes

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    Tim supported this idea  · 
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    Tim commented  · 

    There is no way to email a user to get more information about their idea unless they have Voted for the suggestion.
    Users often enter feedback but fail to Vote for their own suggestion (I guess they assume the fact they entered the suggestion means the support it.
    I need to be able to email the person who entered the feedback to get more clarity on what they are asking for but I cannot do that from within the admin console.

  2. 4 votes

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    Deferred  ·  Jared Shaffer responded

    Hello,

    This is currently how this feature works; when feedback is provided by a contributor on behalf of a user, that user is counted as a voter for the idea. If this is not how it is working for you, please let us know and we can investigate it.

    - Jared

    Tim shared this idea  · 
  3. 17 votes

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

    Tim supported this idea  · 
  4. 3 votes

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    Tim shared this idea  · 
  5. 1 vote

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    Tim shared this idea  · 
  6. 63 votes

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    Tim commented  · 

    Giving flexibility to re-order the categories is a good idea so I am not against it as it gives us flexibility.
    However, ordering them by the order of importance you associate with them may not be something the end users relate to.
    I would have thought alphabetical is a good (if not the best) choice as it makes it really easy for the end users who are entering the feedback to find and pick the category they are looking for.
    Of course, if end users are not your focus....not sure why you even have a feedback portal.

  7. 2 votes

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    Tim supported this idea  · 

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