Stefano Bortolotti
My feedback
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2 votes
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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3 votesStefano Bortolotti
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3 votes
Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.
Stefano Bortolotti
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4 votesStefano Bortolotti
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65 votesStefano Bortolotti
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14 votesStefano Bortolotti
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1 vote
A simple call to action next to the "I want this" button would be great instead of building the entire "comment" feature within the widget. See the attached mock.
The CTA should take the customer to the forum's idea where they will be able to comment.
Users wont understand they have an option to leave a comment and might end up leaving or submitting a separate idea.
That lead to missing out on valuable user feedback.
Please consider adding a simple link to the forum idea page.