General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
104 results found
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Sortable search results If you search in a forum in the admin console, you can't sort the results. The system will display them in the order of relevance.
However, if you are searching and pulling up a long list of ideas, you need to be able to sort those results by supporters, or created at so you can find the relevant ideas you're looking for.
43 votesGreetings from UserVoice,
Now, when working with the suggestions grid in the admin console, admins have ability to sort search results by any of the sortable columns. Check it out!
Be sure to let us know what you think.
Thanks for the feedback!
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Import Ideas Ability for an admin to bulk import a set of suggestions (previously available in the legacy admin console)
38 votes -
Restrict who can manage Labels For teams utilizing a standard set of labels, not every person should be able to create new labels because it effects everyone. Ideally, specific admins would be granted permission to edit Labels, similar to how settings permissions can already restrict forum and category settings.
6 votesWe have completed this. Admins must now have Settings access in order to manage labels.
Admins without Settings access can add and remove labels on suggestions, but they can’t delete, create or edit labels.
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Respect Search Operators (And, Or, Quotes, + and -) It's very frustrating to put in two search words and have ideas come up with only one of the terms before ideas that have both terms.
For example, if I searched for "Morning Commute" I'll get results that only have "Morning" before results that have both "Morning" and "Commute". Or if I want to find only "Evening Commute" results, I'd like to be able to exclude results that have the word "Morning".
This is a large problem when many of our ideas involve phrases where one word is extremely common, and the other word is used in multiple concepts. Being…
51 votesHey there,
We’ve recently made some improvement to search in our admin console to enable operators.
Here’s what that looks like…
Using the plus ( + ) sign enables AND.
The vertical bar ( | ) enables OR.
Using the minus ( – ) sign enables you to exclude terms.
Using quotes ( "" ) enables exact phrase matching.
Happy Searching!!
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On the web portal, add an extra confirmation step to "flag as inappropriate" links Currently, it is very easy to accidentally click the "flag as inappropriate" link next to ideas in a list (I have already accidentally done this). It would be nice if there was an extra confirmation (a popup box or something) to confirm that this was the intended action.
8 votesHello!
To prevent the accidental reporting of an idea as inappropriate, we've included a confirmation step that must be completed in order to report ideas.
More here.
Thanks for this feedback.
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Display supporters’ locations When viewing the supporters of a suggestion, show the locations for those supporters to help determine if the request is location-specific.
4 votes -
Flag/highlight ideas that may need to be merged New ideas come in all the time, and it can be hard to go and check them all for ideas that need to be merged. Adding a report that highlights or flags ideas that might be duplicates (so admins can double check) would help keep these duplicate ideas from slipping through the cracks.
17 votesLast week we released Merge Matches! 🚀 Merge Matches is a new way to automatically identify which ideas are similar to one another, giving you the option to merge them together to help reduce the number of duplicate ideas. You can access this feature directly from the Idea Grid.
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Bulk merge multiple ideas Select and merge multiple duplicate ideas at the same time.
166 votes -
View all ideas, tickets, and users related to a specific company account You can view all ideas a user has created, but being able to see all ideas a company has created would be even more useful, and help you see what a company as a whole wants vs. just individual users.
Now that we have the “account” trait, it would be great if we could consolidate all related users, feedback, and support tickets from users belonging to that organization (e.g., “Acme Co.”).
48 votes -
Allow users to search AND sort/filter ideas on the web portal On the front end, you can search by keyword, but you can't sort the ideas by new or hot or top. You also can't narrow your search by category.
You can sort ideas by new, hot or top, but if you try and view ideas by categories or status, it ignores the sort option.
57 votes -
Be able to search for an exact phrase match When searching ideas, articles or tickets, you can enter a phrase, but you can't do an exact match.
For example, if I only want to see ideas with the phrase "Add a new widget color," I can't. I will pull up any idea with anywhere from one to all of those keywords.
Being able to do an exact search like you can on Google would be super helpful for finding specific ideas, articles or tickets.
21 votesThis functionality is now available in the Admin Console on the Ideas, Users, and Accounts pages (use double quotes to indicate a phrase).
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Ability to view all open ideas across all forums in the Admin Console This would make it easier for them to either create a quick export of just that information as well as manage the list directly without jumping between each forum.
147 votes -
Allow multiple option selection from the filters in Admin area When in the admin console, sometimes I may want to view ideas with more than one status but not all. I would be really useful to be able to select multiple options
11 votes -
105 votes
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Assign & filter feedback by admin (and team) Especially once they've moved to the "under review" or "planned" statuses - need an easier way to make sure there's follow up on these things.
220 votesYou can now assign an admin to an idea! 🎉
Using our new custom field feature, you can add an Admin Select custom field type. Once created, you'll have the option to assign an admin to an idea which will notify them via email. Coming soon you will be able to filter and sort the idea grid by assigned admin.
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Merge ideas from different forums The merge feature is restricted to one forum.
Is it possible to allow merges of ideas from different forums?
The actual merge tab could display a new filter with all the forums for example.14 votes -
Convert a comment to a new idea Sometimes a user will make a great suggestion as a comment on another suggestion. Often the original suggestion inspired the second which would be why it's in the wrong place.
I'd like an option added to the actions on comments to be able to turn them into suggestions
72 votesWe have launched the ability to create an idea from a comment. If you have a comment on an idea that should be a separate idea, then this feature will help you track interest and demand for the new idea. Read more here.
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allow admins to unmerge ideas I merged two ideas by mistake, and there's now no way to unmerge them. An "unmerge" button next to merged ideas would be very helpful.
88 votes -
Allow admins to split ideas Provide the ability for admins to take an idea that was submitted and split it into two.
The reason is because sometimes someone posts an idea that consists of two aspects, that to us, are two different ideas. Lets say we already have one feature they ask for but not another, we cannot assign the statuses to the requests properly.
When splitting, just let us pick what description text and title to put in the new ticket. I realize splitting will cost the voter more votes, but if the workaround to avoid that is let us close one of the…56 votes👋🏻 Hi Everyone -
You can now split ideas in the UserVoice admin interface. From any idea detail sheet, click the 3 dot menu at the upper right and select "Split Idea." You can also split an idea from the activity feed.
We'll create a new idea for you (you can edit the title and description of the idea) and bring over the supporters from the existing idea along with the other relevant fields.
This is really useful for:
- Taking a large idea and breaking it apart so that you can track 2 ideas separately
- If you've partially completed an open idea, create a new idea with the remaining work and close the original idea. This will let you know if the remaining functionality is nice to have or truly necessary.
As always, let us know if you need a hand with anything!
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Moderation settings should be applied at the forum level I love the addition of moderation to Uservoice...if you have multiple forums, you may need different moderation needs per forum, so I think they should be applied at the forum level and not at the total accout level
130 votesHello!
You no longer have to apply moderation settings uniformly across all your forums. You now have the flexibility to moderate new ideas and comments in specific forums of your choosing. More here.
Thanks for this feedback.
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