General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
158 results found
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Delete note on idea Ability to delete notes on ideas
2 votesHello,
Yesterday we introduced “Internal Comments” on ideas to replace Notes. Don’t worry, we’ve kept all your previously created notes. They are now called internal comments.
Internal comments can be deleted at an admins discretion.
Also exciting about internal comments is that you now have the ability to mention other admins directly on ideas.
Here’s what you can expect.
@mention other UserVoice admins on internal comments
Reply to internal comments in threads
Email and in-app notifications when you’ve been mentioned on a UserVoice idea.
Email and in-app notifications when there is new activity on an internal comment thread that you’ve participated in.
Thanks!
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Allow admins to set the creator on ideas that are captured on a users behalf. Allow UserVoice Admins to Submit Ideas on Behalf of a Customer
It would be very helpful if UserVoice allowed a UV administrator to be able to create a UV suggestion/idea on behalf of a user, as if they submitted it.
From time to time, it may make more sense for us to go ahead and create a suggestion for the customer versus asking them to do it.
Currently, UV supports the ability to submit feedback on behalf of a customer, but not the idea itself.
32 votesWe have launched a new feature where you can select who is the creator / requestor of an idea when it is submitted by an admin or contributor. In doing so, you can see which end-user originally requested the idea and know who to follow up with as needed.
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In the Ideas page in the admin view, make the idea and description the same height so the rows are aligned. Rows aren't aligned in the ideas view page.
1 voteHi there! 👋
With the updated Idea Grid, we have set the height of each row to be the same.
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Need a filter for open Ideas that contain the blocker flag There is no simple way to filter all ideas that contain blockers. We should also be able to pull up reports on accounts and users who have left feedback marked blocker. Pulling reports or setting up your API is not an easy solution that will help. Please add a filter to include all blocker feedback.
6 votesYou are now able to filter the Idea Grid for Ideas that do or do not have flags on them.
Use the "Advanced Filters" section of the grid to configure the filter.
This filter, like all others, can be saved with custom grid views and shared with colleagues.
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Be able to delete attachments to Suggestions User-uploaded attachment to a suggestion cannot be removed, except by deleting the suggestion.
If the suggestion receives activity (moderator approval, comments, votes), it then cannot be deleted by the user.
If the attachment contains personal information, the user has no means to address the use/storage of their data.
1 voteHello,
You now have the ability to delete an attachment that was uploaded during the creation of an idea.
Give it a try. Let us know what you think.
Thanks,
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Add an Idea ID or identifier to the idea properties With no identifier on the suggestions or ID listed in the properties, there is no quick way to track ideas or send one to a coworker for easy search other than the URL.
2 votesHI there 👋🏻
The ID of an Idea is now shown at the top of the Idea Detail sheet in addition being copyable from the Idea Title on the grid.
You're also able to copy the ID from the top of the Idea Detail sheet.
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Allow Admins to Edit End User Comments Admins need this ability so that they can remove any PI a user adds to their comment.
Also, So if a customer makes a valid point in a comment but also writes something about a
competitor, admins want to publish their comment, but remove the competitor
info. Or if they swear in their comment, they want to edit that out. Admins currently have to reject numerous comments because I cannot edit, even if they make valid points!1 voteHi everyone!
It is now possible for admins to edit end-user comments, by clicking the “pencil” icon.
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Ability to expand the UserVoice submission box. When submitting a Uservoice submission, it would be really helpful if the box where text is entered could be expanded. Currently it is tiny, and I am unable to view the whole submission for review.
5 votesYou can now resize the text area, allowing a full view of content before submission. We appreciate your input!
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Add custom questions for contributors to fill out when creating an idea When internal team members create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.
This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.
441 votesWe have completed the first iteration of adding custom questions while gathering feedback.
You can now have team members using the UserVoice Feedback Extension answer custom questions while creating new Ideas. Read all the details here.
Questions can be configured alongside Custom Fields for Ideas. We've also overhauled the Custom Fields interface for better clarity and flexibility.
We're eager to see how you use Custom Questions so that we can extend this feature further! Let us know how it's working for you.
Of course, we know some people would like to ask questions in the portal and widget, but we want to use this first step to get your feedback.
If you'd like to add additional feedback about other places to use custom questions, we've split this very large idea and are capturing feedback about the portal and widget on this idea.
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Reply emails contain link to Original Post When replying to a post, the email should contain a link to the original post. Currently, I send out several a day and I have no idea which ticket is referencing.
4 votesHi everyone! Thank you for feedback around this.
We’ve just rolled out an update so if you reply to a user’s feedback, the email will include a link back to the original suggestion.
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4 votes
Greetings from UserVoice,
We’ve recently made it possible for admins to send status updates (public and internal) on multiple suggestions at a time.
On the suggestion grid, in the admin console, see “More Actions” when selecting more than one suggestion.
Thanks for the feedback.
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Don't make the "Subscribe yourself to status updates?" setting checked by default when editing suggestion Many times a day I edit suggestions just to correct some typos or sometimes edit the title to make it easier to find and each time the "Subscribe yourself to status updates?" is checked. I wish this would stop. I'm managing the suggestion, I don't need to receive an e-mail when I will change the status..
3 votesHi everyone!
This was a bug, and it has now been fixed. The option to subscribe to status updates should only show when creating an idea from the admin console (not when editing an idea), and it should not be checked by default.
As part of this fix:
-You will no longer see the box when editing an idea.
-It will not be checked by default when you create an idea in the admin console.If you have any questions or this gives you any more issues, please, reach out to support@uservoice.com and we will be happy to help!
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Allow users to allocate priority across their already supported ideas For example, each user gets 100 "feedbucks" (still working on that term) that are by default evenly distributed across all their already voted on suggestions. User can then adjust their points to highlight certain suggestions with a higher priority.
So I could vote up 50 ideas, and my $100 would by default be split to $2 per idea. If I vote for another idea, the split would be cut down to ~$1.96 per idea, but could at any time redistribute my $100 according to priority. No limits to votes, but secondary metric to allow me to communicate priority.
Having the…
44 votesHey there 👋
Thanks for the this feedback and continued support of this idea.
Two weeks back we introduced a new feature to the web portal that allows users to convey an importance rating to ideas when providing feedback. If you haven't seen it just yet, head to UserVoice at your first convenience. We've been getting very helpful feedback since release and will continue to be looking for ways to improve this feature for our customers.
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3 votes
We’ve added this functionality to an idea. It will work just like our global activity feed export.
In the admin console, navigate to a specific idea, and you will now see an “Export” button next to the activity filter.
Filter your activity (if you only want comments) and then export. If you have any questions, let us know!
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Show whole SEGMENT column heading in Suggestions Allow users of the Suggestions section of the Console to see the whole column heading od SEGMENT columns (e.g. always show the full heading, allow column width to be adjusted, at least have a hover text tooltip to display the whole column heading.
Currently, a segment heading allows only the first 2 characters of the heading to display (after the word SEGMENT) - see attched screenshot1 voteWith our recent updates to the idea grid, column headers are now fully visible and column widths are adjustable!
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Auto-refresh admin console page when moderating When performing an action to a suggestion that is flagged for moderation, the number of items that need moderation does not automatically update. You should not have to hard refresh the page for the number to change as you work through items.
1 voteWe’ve rolled out an update for this. As you moderate ideas and comments, the badge icon will automatically update to reflect the change. You no longer need to refresh the page!
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Reactions to Public Status Updates SUMMARY
An Admin will be able to enable Reactions to Public Status updates at the time of sending. Recipients of the Status Update email will be able to click a reaction button (thumbs-up or thumbs-down) in the email to give an instant reaction, and then will be able to add optional feedback via a web form. The Reactions will be visible to the Admin in the Status Update details.8 votesThis feature has been developed and we are preparing to launch it. Your subscribers to notifications of Public Status Updates will be able to give you instant reactions. This feedback can help you to validate your product development priorities.
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1 vote
Hi everyone! This was a bug in our system, and has been fixed.
If this gives you anymore issues or you have any questions, please, let me know!
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Sort forums consistently in admin console, web portal, and settings In the suggestion setting of the admin console, forums are ordered by the number of suggestions in each forum with public forums grouped at the top of the list. On the web portal and in the admin console settings, forums are shown in alphabetical order. It would be helpful to have this order be consistent in all 3 places, or let admins choose their own order.
4 votesGreat news!
You can now manually order Forums and Categories. To update these settings click on the Cog Icon > General Settings > Ideas > Forums and drag forums into a desired order.
Categories can be ordered by clicking on the category count and dragging and dropping the categories into the desired order.
This will affect all locations where forums and categories are displayed as options, including the Portal, Chrome Extension, and in the admin interface.
We've also overhauled the entire Forum/Category setup experience for easier management.
Thanks as always for your feedback!
-The UserVoice Team
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Show Changes after Edits When I'm going through and editing suggestions (e.g. changing the name, adding a description), the changes don't automatically show when I close the suggestion. I have to refresh the page in order for me to see the changes. However, when I refresh the page, it takes me back to the first item on the first page. We have 653 suggestions and if I'm viewing numbers 141-160, I don't want to have to scroll back through to find where I left off. So either 1) Automatically show changes after I close the suggestion or 2) Don't change my position when I…
3 votesHey everyone! We did have a bug where if you edited an idea title or description, you would have to refresh to see those changes.
This bug was fixed. If this is still giving you issues, please, let me know at claire.talbott@uservoice.com. You should not have to refresh the page to see your edits to the idea title and description!
- Don't see your idea?