Allow admins to split ideas
Provide the ability for admins to take an idea that was submitted and split it into two.
The reason is because sometimes someone posts an idea that consists of two aspects, that to us, are two different ideas. Lets say we already have one feature they ask for but not another, we cannot assign the statuses to the requests properly.
When splitting, just let us pick what description text and title to put in the new ticket. I realize splitting will cost the voter more votes, but if the workaround to avoid that is let us close one of the requests, essentially the voter gets the idea score on that and the votes they spent go towards the other idea. So when splitting an idea, you should be able to edit the title of and close the initial request, return those votes (and those votes will instantly be put on the other idea).
Another workaround is with per-user votes and give the user free votes when an item was split by admin.
Amy Foster commented
The ability to merga Ideas is fantastic and saves a lot of time. It would be helpful if we could also separate Ideas and maintain the existing votes and comments.
For example, I have an Idea where the user lists multiple third-party products. For us to properly prioritize we need each third-party product to have separate Ideas. The only way I can manage this now is to create a brand new Idea for each one then add the contributors after.
Anna Van Cleef commented
I liked this capability, but it would also be nice to include the comments, feedback, and votes to both ideas when the idea is split as well. Sending a notification of the split and the vote would allow them to "unvote" but reduce action required by the user if they liked both ideas.
Very common for the user to post multiple ideas in one go. Comments here are on spot.
David Atkinson commented
I'd like this capability. Users often post multiple ideas in one go. I know I can create new ideas and copy and paste, but I then lose track of the author. Ideas have more credibility if they are raised by users and not the admin.
We should be able to split the idea into two feature components.
We should be able to choose whether to copy the supporters into both, leave them in the original, or move them to the new one.
In the end, we need to make a decision on how to interpret and implement.
Also, allowing the option of splitting an idea/suggestion into engineering implementable features help provide greater transparency and communication on progress.
[Deleted User] commented
We also have this issue, sometimes users submit an idea like "add something and allow something", which translates to two very different features: one that's an easy fix, and another that will take months to implement (if ever).
With regards to votes, I think whoever voted on the compound idea voted on both. After the split, both new ideas should keep all the votes (preferably without affecting the number of votes these users "have left" i.e. can use).
I find this a problem for the forum I manage. I would suggest that at the point we split the idea, the voters are sent a notification of the split and can re-assign their votes. That would solve the voting concern.
In regards to changing the idea, I don't feel this is necessarily a problem, since we can already 'edit ideas'. What we need, is to split an idea which may refer to multiple features, which, according to our roadmaps may have differing priorities. We don't want to lose anything in the suggestions/ideas users are putting forward, but in the same vane, we don't want to have an idea status changed to 'completed' when only half the idea has been delivered.
Music DJ commented
Create a new idea manually prevents the user who submitted the two ideas from receiving updates to both ideas, but will only get it from the first one.
Evan Hamilton commented
My initial instinct is that this is more trouble than it's worth - both for us to build and for your users. Most of the time you can simply ask them to post a second idea, or you could post it yourself and direct people to it. But the votes concern coupled with the fact that you're literally changing the idea they're posting seems like it would make this troublesome for your users. Interested to see more opinions though.
Jarred Cohen commented
Thanks Coleman, agree.
Could you please vote this up, its currently still got 1 supporter (myself)?
Coleman Foley commented
You could also allow people to vote on splitting ideas. It's often pretty obvious how ideas need to be split up, so I think users could be trusted to spot it most of the time.