Support custom VSO work item templates
1) They are using an Agile template in VSO. Some more context about this can be found in this previous issue: https://userville.atlassian.net/browse/OPS-522
When they try to push a UV suggestion to a VSO work item of the "Requirement" type, it gets stuck on "syncing" and never shows up in VSO: https://schlumberger.uservoice.com/admin/forums/420927-slm/suggestions/17630080-send-mail-vnex-task
I'm unable to reproduce this with an Agile template on our account. They seem to have a "Requirement" work item type, which I'm unable to reproduce on our VSO account.