Public and Internal Comment Radio Button Doesn't Switch When Replying Internally in a Thread
In the Idea Detail page, when you click on an Internal Comment to "Reply Internally" the radio button in the top dialogue comment box radio button doesn't switch to "internal." This appears confusing as to whether your comment is internal or public facing.
AdminDan
(Manager, Technical Success, UserVoice)
shared this idea
Internal Comments is now Team Chat!
A new interface for internal collaboration has been released to improve on the way Internal Comments work. Look for Team Chat on the right rail of the Idea Details page.
- @mentions have been improved
- attachments (images and videos) now have an inline preview
- multiple attachments can be added at once
In addition, Public Comments are now their own control, with no overlap with the way internal comments used to work. When using the "Post Public Comment" button on the Idea Details page, only Public Comments can be made. We hope the additional labeling adds clarity and reduces steps.
As always, please let us know how we can improve this or any other experience within UserVoice!