Show link of the Slack message that feedback was captured from on admin portal
When submitting feedback from slack, the URL of the source message in Slack should be displayed on the idea in the Admin Portal
AdminNate Wireback
(Account Executive, UserVoice)
shared this idea
Just like feedback captured through the Chrome Extension, we will now show the Slack URL of feedback captured through the Slack integration.
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Irene Bai commented
We'd like to have bi-directional linking between our ESO support channels and uservoice: e.g. when submitting a new idea to UV through the "send to uservoice" bot, link the Slack thread to UserVoice and post the UserVoice link to the thread).
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Saloni Sonpal commented
Send from UserVoice via Slack to inlcude slack thread link
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when capturing feedback or ideas in slack using the slack integration, show in the admin console that this was captured from Slack via a source symbol.
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Farah Faraclas commented
We would love the 'link-field' to Auto-populate the link to the conversation in slack.
A TSM confirmed that this works with the ZenDesk integration using the Slack desktop app, so we believe it should be possible (attaching a few examples)
