Integration with Salesforce for Feedback
We are a SaaS company and want to learn quickly by giving customers the possibility to come up with ideas and feedback. Our account managers however need to know what's happening:
How much feedback does a customer give? (amount)
What's the feedback about? (content)
What's the status of ideas submitted by a customer? (planned, etc.)
Can you guys make the magic happen?
I
Anonymous
shared this idea
Greetings from the UserVoice Team,
A little over a week ago we announce that the availability of the UserVoice Salesforce Feedback and Opportunity Sync Integration.
We’re very excited about this feature and hope you’ve had a chance to check it out. If not, in your UserVoice admin console, go to the Integrations page in Settings to get started today.
We’d love to get your initial reaction as to how we did with this integration. Please take a minute to fill out this quick survey.
https://goo.gl/forms/qNsOo7IhicH9fTKr1
Any additional feedback you have on this integration, feel free to respond directly to this email.
Thanks,
-
Mana Afshari
commented
Is the survey open to everyone? I tried accessing but get a permissions error.
-
AdminJoshua Rudd
(Admin, UserVoice)
commented
It’s not currently on our roadmap, but we will be working on ways to better integrate communication between sales and product teams, and Salesforce is one channel we’re very interested in.
-
[Deleted User]
commented
Any news on this feature? I need to be able to sync e.g. status between Salesforce and Uservoice.