General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
19 results found
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Linear Integration integrate open UserVoice ideas to linear so we can internally track progress without having to update the "Internal Status" column manually
5 votes -
Allow the setting of a DNS override for Jira integration We would like for UserVoice to be able to configure a DNS override that would point our UserVoice instance to a different hostname for the Jira integration
2 votes -
Assign Idea to Owner from Slack In Slack, have the ability to assign an idea to an idea owner.
1 vote -
Jira Integration - Surface error if link fails in Jira in the linking dialogue When you link an Idea to Jira, if the Idea fails to populate on the Jira side there's no error surfaced in UserVoice. It fails silently in the background but still populates in UserVoice.
It would be helpful to receive an error in UserVoice as you link it, and then determine if you want to proceed or not.
2 votes -
Dovetail Integration An integration with dovetail to bolster customer feedback with user research, interview notes, videos and images to help with analysis.
1 vote -
Run a historical sync on the SFDC Connector when you update a field in the config When you update the config for the SFDC Connector, the changes will only affect new Accounts, and Accounts modified after the changes. It would be useful if the field was updated for existing Accounts in the next sync.
3 votes -
Reflect HubSpot Contact and Account Deletions in UserVoice Automatically delete contacts and accounts in UserVoice when they are deleted in HubSpot.
1 vote -
Allow SFDC Connector Auth Update Without Deleting The Config You have to delete your Connector configuration if you need to update/change the auth. It would be great if the config was saved or if the auth was decoupled from the wizard so that you can easily update the auth without having to delete it entirely.
3 votes -
3 votes
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2 votes
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1 vote
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2 votes
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salesforce objects <> UserVoice Ideas We have multiple sales force custom object that can collect Customer feedback/comment that can contain potential product enhancement request that should be use to create an Idea in Uservoice.
NPS surveys
Risks
Meetings
Notes
All these may contain comments from the customer and we would like an easy way for a CSM to extract the data from the comment create an idea and then link the idea back to the Salesforce object with a 2 way links. Allowing CSM to move from Salesforce to UV and Product managers to trace the idea source back to the Salesforce object with the…1 vote -
Add unfurling to new Slack App The previous Slack app had unfurling of links that were sent as part of the functionality. This is no longer part of the new slack app and we are requesting that it be added.
7 votes -
Add Labels when Submitting Ideas via Slack An option to add a label when submitting new ideas through the Slack integration (currently there's no label field in the bot)
1 vote -
Shows suggestions associated with an account in Salesforce report With the Feedback and Opportunity integration, you can't see the suggestions associated to each account in the Salesforce reports.
Customers want to see this data, so they can report on adoption and completed ideas they've delivered for customers.
7 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice nor providing additional reporting withing SFDC.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Pull a list of all SF opportunities linked to a specific idea It's incredibly important that we be able to pull a report/list of all of the prospects/opportunities that we have linked to a specific UserVoice idea through the Salesforce Opportunity Integration to provide our sales team with a list of prospects to reach out to regarding specific ideas. Just being able to see the numer values in the Suggestions List View is not enough.
2 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Include leads in Salesforce customer traits sync Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
5 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Salesforce opp sync show other fields in UserVoice I want to see lost user count vs just revenue
4 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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