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General Feedback

← Customer Feedback & Ideas for UserVoice

How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!

How can we improve feedback management and help you make strategic product decisions?

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4 results found

  1. Shows suggestions associated with an account in Salesforce report

    With the Feedback and Opportunity integration, you can't see the suggestions associated to each account in the Salesforce reports.

    Customers want to see this data, so they can report on adoption and completed ideas they've delivered for customers.
    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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    Tell Us More  ·  Jared Shaffer responded

    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice nor providing additional reporting withing SFDC.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  2. Pull a list of all SF opportunities linked to a specific idea

    It's incredibly important that we be able to pull a report/list of all of the prospects/opportunities that we have linked to a specific UserVoice idea through the Salesforce Opportunity Integration to provide our sales team with a list of prospects to reach out to regarding specific ideas. Just being able to see the numer values in the Suggestions List View is not enough.

    2 votes

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    0 comments  ·  Integrations  ·  Admin →
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    Tell Us More  ·  Jared Shaffer responded

    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  3. Include leads in Salesforce customer traits sync

    Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
    5 votes

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    0 comments  ·  Integrations  ·  Admin →
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    Tell Us More  ·  Jared Shaffer responded

    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  4. Salesforce opp sync show other fields in UserVoice

    I want to see lost user count vs just revenue
    4 votes

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    0 comments  ·  Integrations  ·  Admin →
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    Tell Us More  ·  Jared Shaffer responded

    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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