General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
62 results found
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Expand Idea List Permissions In order to expand idea list adoptions across our org, we need more flexible permissions. Some examples:
View only Admins can create and edit personal idea lists, but once they share they lose edit access. We would like to allow these users to edit lists they create, regardless if they share or not.
Additionally, we need more granularity around view/edit access on Idea Lists. I need to be able to share the list and allow certain individuals to edit or view the list, regardless of view/edit permissions of the individual ideas.
1 vote -
Identify if an idea has already been added to an idea list from the "all ideas" grid On the all ideas screen to see if an idea is in an ideas list
1 vote -
Templated statuses per forum Love the Status Template messages but it would be ideal to configure these per forum rather than UV instance. (Ability to select which forum(s) the template applies to).
Our use case: Our forums are 1:1 with our products. 50% of our products are managed in-house and have a different message than the other 50% of products which are managed by a Vendor. We prefer to use 1 public status for end-user consistency regardless of who manages the product, but it would be ideal to have separate Status Template messages depending on whether the product team is in-house or external.
6 votes -
Alphabetize Segment Order From the list view, when adding segments, the order of the segments look to be in the order they were created. Is it possible to get these alphabetized? We have quite a few and it would make it easier to find them.
1 vote -
Add sorting (maybe filtering?) to the idea lists and saved view dropdowns starting to created a lot of saved views and idea lists. would be great if we can at least sort those alphabetically in the dropdown
1 vote -
bulk add jira The new idea lists make it super easy to manage monthly release lists. It would be very nice to also ba able to bulk add JIRA links to those ideas.
1 vote -
Make rows more than 100 Make rows more than 100. Since we have a huge backlog doing this would help :)
1 vote -
Would be nice to have a method to group (parent-child) views I manage several forums and have different views for each. Currently the views are displayed in the order that they were created and it takes a minute to find the view I'm looking for depending on the forum I need to manage at that time. It would be ideal to be able to group views and collapse the lists I don't need to see at that moment. To take it a step further, the ability to share tat the parent level i.e., all the views under the parent would save me time as well!
1 vote -
Allow filtering on custom field where data type is 'URL' I have a custom field where the data type is URL. Currently columns with that data type can not be filtered on which would be ideal for me.
1 vote -
Follow an Idea or Forum Hi
For our Public facing Ideas that can be 'voted' on, should there be a button for other users/viewers who like the idea to click on so that they can 'Follow' or 'Subscribe' to that idea or Follow/Subscribe to that Forum?1 vote -
Account Based Access to Ideas & Feedback A consumable and actionable view of ideas that are managed by specific contributors (ie. Account Managers, Customer Success)
4 votes -
Apply Default Status through import API endpoint when status is null In a case when you import an idea without a status specified using the API import endpoint, when both status_name and links.status are null. I'd like the behavior to apply the default status
2 votes -
Show if Idea is Linked to Roadmap Feature from List View Ability to see if an idea has been added to a roadmap feature from the idea list
2 votes -
Urgency Score Summary or Tool Tip Provide a text summary on suggestions that is being rated with urgency, or offer a tool tip help users understand better what is being taken into account to create this scoring.
1 vote -
Require category when moving ideas to forums If "require category when creating an idea" is selected for the forum, require the category to be selected when moving ideas to another forum in the admin console.
1 vote -
User Permissions Configuration for Internal Status Be able to set user permissions on ideas (ie. none, vote and comment, comment only, vote only) based on the internal status configuration.
2 votes -
"Recent Customer Activity" (on exports) should respect the activity filter in place When filtering by a date range, "Recent Customer Activity" should respect that date range. I frequently run reports per quarter and would like to understand the most active ideas for that quarter. Currently "Recent Activity" only looks at the last 30 days
1 vote -
Admins can "thumbs-up" a comment One of the areas we struggle with the most is keeping up and responding to comments. One way to show customers that we 'hear' them and are considering their user comments, would be to allow admins to thumbs-up a comment so that user knows "we saw it!" Alternatively of course we can do a private reply, but would speed things up for us as admins to thumbs up a handful of comments in the activity view (and even show other commentors that NIQ is still watching an idea closely!)
1 vote -
idea description templates When someone is create a new idea from portal, they select a forum and the description has a custom message for that forum. But that message is not displayed when creating new idea in the contributor console or the admin console.
I would like to be able to provide outline or instructions on what to provide when creating an new idea or adding feedback. I was hoping the message that showed in in the web console would also show up in contributor console and admin hub, but since you don't select the forum first, Admin console does not know what…
1 vote -
Carry over support traits into the split idea In the idea split, the comments, internal comments, votes, and subscribers are brought over into the secondary idea. It would be more impactful to bring over the Revenue and Account Traits that the voters are tied to for continuity and contextualization.
2 votes
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