Product Management

How should we improve our feedback and product management tools?
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How can we improve feedback management and help you make strategic product decisions?

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  1. Ability to enhance search results by creating keyword associations.

    Example: Someone could be providing feedback on the "widget" but the word they use is "pop-up".

    This would be especially helpful for companies that have custom names for functionality that may not be obvious to their users.

    2 votes
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      1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    • Have a "pricing" page

      Your website doesn't have a "pricing" page (either that, or it's intentionally hidden in an obscure place, but I would expect it to be in the dropdowns of the main, top menu)..

      It would be great if you would have something like that instead of "contact our sales team". No offense but I want to have a quick, rough estimate how much this would cost me, and I don't want to send emails around just for that. It's a common practice and an expected piece of information in 2017.

      26 votes
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        5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
      • Forum Access Permissions

        Have user permissions so that where some users have access to a forum, you can either allow them to read the forum, post in the forum, vote and comment, or a combination of these, rather than Open or Closed to all users with access.

        10 votes
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          1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
        • Don't allow the same user to flag an idea twice

          If a user clicks "Flag this as inappropriate" on the web portal, the link will show as "flagged". But if they refresh the page, they'll be able to click on the "Flag this as inappropriate" link again.

          4 votes
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            0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
          • Microsoft Edge Support for the Contributor Sidebar

            Please allow the addition and use of the Contributor Sidebar in Microsoft Edge.

            3 votes
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              0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
            • Variable Code to enter Name of Items that might change

              We have some products that have codenames for now (more like placeholders) that will change as we move closer to full release. Instead of having to go in and change the name throughout the Knowledge Base articles, it would be nice to have variables or tags that would say something like %%productname(1)%% and then you would just set productname(1) to a certain name. Then if/when it changed we could just change it in one place instead of hundreds or thousands of places.

              1 vote
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                0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
              • option to hide name field on forums

                Sometimes companies don't want their end users names shared. While you can hide this with CSS, it would be nice to simply offer a setting to show or not show the end users name on a forum post/comment.

                3 votes
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                  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                • Support custom VSO work item templates

                  1) They are using an Agile template in VSO. Some more context about this can be found in this previous issue: https://userville.atlassian.net/browse/OPS-522

                  When they try to push a UV suggestion to a VSO work item of the "Requirement" type, it gets stuck on "syncing" and never shows up in VSO: https://schlumberger.uservoice.com/admin/forums/420927-slm/suggestions/17630080-send-mail-vnex-task

                  https://cl.ly/1y1i18100z3B

                  I'm unable to reproduce this with an Agile template on our account. They seem to have a "Requirement" work item type, which I'm unable to reproduce on our VSO account.

                  5 votes
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                    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                  • Filter should have 'and' logic as default

                    To reduce the number ideas filtered by search, the keywords should be applied with 'and' logic by default.

                    At the moment, the number of findings increases if you add more key words.

                    But to make UserVoice a success, it's important to reduce the number of findings to come out with max 10-20 search results to allow the user to find already existing ones for voting instead of entering a new one.
                    If the search result exceeds 20+, it would be to time consuming for checking all the results and as result, UserVoice would end-up with redundant requests (idea) as in…

                    8 votes
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                      0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                    • Maintain Display page when linking VSTS work items

                      Do not revert display to page 1 when a VSO link is added.

                      1 vote
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                        0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                      • 5 votes
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                          0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                        • Bulk status updates

                          Change the status of one or more suggestions at once when viewing a list of suggestions.

                          36 votes
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                            0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                          • 0 votes
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                              0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                            • Be able to set a customized message on the Private Forum invite email as the default.

                              Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.

                              6 votes
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                                0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                              • Ability to Embed the Satisfaction Widget into Email

                                Customer would like to target customers through email and have the ability to add the satisfaction into email.

                                9 votes
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                                  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                • Automatic triggered notifications

                                  Automatic notification when ideas hit certain thresholds in terms of vote count, average votes, etc.

                                  8 votes
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                                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Ability to Add Screenshots or Images to a SmartVote Poll

                                    Some product groups would like to show visible screenshots on different designs that they would like the customer to choose.

                                    5 votes
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                                      0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add Text Analysis

                                      Automatically analyze text on incoming ideas and link them to existing feedback so teams know what to start working on those items.

                                      5 votes
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                                        1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Custom 404 and error pages

                                        Ability to customize 404 and other error pages to match branding of main site.

                                        9 votes
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                                          0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 4 votes
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                                            0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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