Product Management

This forum relates to features and functionality for collecting, managing and acting upon user feedback. Please see our other forums on the right sidebar for feedback pertaining to other areas of our product.

When writing your suggestion, please be sure to include:

  • any relevant details about your business case for your suggestion
  • the obstacles your suggestion would help you overcome to gain the most value from UserVoice.

How can we improve feedback management and help you make strategic product decisions?

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  1. Forum Access Permissions

    Have user permissions so that where some users have access to a forum, you can either allow them to read the forum, post in the forum, vote and comment, or a combination of these, rather than Open or Closed to all users with access.

    3 votes
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      0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    • Have a "pricing" page

      Your website doesn't have a "pricing" page (either that, or it's intentionally hidden in an obscure place, but I would expect it to be in the dropdowns of the main, top menu)..

      It would be great if you would have something like that instead of "contact our sales team". No offense but I want to have a quick, rough estimate how much this would cost me, and I don't want to send emails around just for that. It's a common practice and an expected piece of information in 2017.

      5 votes
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        1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
      • Uservoice search needs improvement

        The search functionality of Uservoice is counter-inituitive. Most searches, the more you enter, the less the results. If I'm using uservoice for Petrel, if I type in the word "Convert," I get 66 results. If I type in "Convert to 3D Grid Property," I get 189 results. I've had to resort to just using the most important keyword to narrow down my search, and that really makes the search functionality unusable.

        4 votes
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          0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
        • Prototype mode

          prototype mode

          2 votes
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            0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
          • Variable Code to enter Name of Items that might change

            We have some products that have codenames for now (more like placeholders) that will change as we move closer to full release. Instead of having to go in and change the name throughout the Knowledge Base articles, it would be nice to have variables or tags that would say something like %%productname(1)%% and then you would just set productname(1) to a certain name. Then if/when it changed we could just change it in one place instead of hundreds or thousands of places.

            1 vote
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              0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
            • NEED MOBILE APP or RESPSONSIVE

              PLEASE create a web-responsive site! UV is impossible to use on a mobile device. Please try it - you'll see!

              1 vote
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                0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow images to be pasted into replies.

                Allow images to be pasted into replies.

                4 votes
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                  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                • Support HTML Emails that are sent in as Tickets

                  Support HTML Emails that are sent in as tickets. Tables, inline images, etc.

                  2 votes
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                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                  • search needs

                    The search functionality of Uservoice is counter-inituitive. Most searches, the more you enter, the less the results. If I'm using uservoice for Petrel, if I type in the word "Convert," I get 66 results. If I type in "Convert to 3D Grid Property," I get 189 results. I've had to resort to just using the most important keyword to narrow down my search, and that really makes the search functionality unusable.

                    1 vote
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                      0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                    • I have had an account to test. Now the account has been closed. But I do not know where I can pay?

                      I have had an account to test. Now the account has been closed. But I do not know where I can pay?

                      1 vote
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                        0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                      • Filter should have 'and' logic as default

                        To reduce the number ideas filtered by search, the keywords should be applied with 'and' logic by default.

                        At the moment, the number of findings increases if you add more key words.

                        But to make UserVoice a success, it's important to reduce the number of findings to come out with max 10-20 search results to allow the user to find already existing ones for voting instead of entering a new one.
                        If the search result exceeds 20+, it would be to time consuming for checking all the results and as result, UserVoice would end-up with redundant requests (idea) as in…

                        9 votes
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                          0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                        • Improve Scroll bars

                          Improve the scroll bars in the legacy Admin console. It is nearly impossible to get them to work !

                          1 vote
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                            0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                          • Maintain Display page

                            Do not revert display to page 1 when a VSO link is added.

                            1 vote
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                              0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                            • Mobile app

                              mobile app

                              2 votes
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                                0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                              • Support custom VSO work item templates

                                1) They are using an Agile template in VSO. Some more context about this can be found in this previous issue: https://userville.atlassian.net/browse/OPS-522

                                When they try to push a UV suggestion to a VSO work item of the "Requirement" type, it gets stuck on "syncing" and never shows up in VSO: https://schlumberger.uservoice.com/admin/forums/420927-slm/suggestions/17630080-send-mail-vnex-task

                                https://cl.ly/1y1i18100z3B

                                I'm unable to reproduce this with an Agile template on our account. They seem to have a "Requirement" work item type, which I'm unable to reproduce on our VSO account.

                                4 votes
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                                  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                • Feature request - user traits

                                  Cache the "Activity" "User Traits" & "Account Traits" data so that it does not have to load everytime you change any aspect of the ticket, such as updating a status. It locks the page up until they load, causing delays to productivity for no discernible additional value. Or better yet, offer a way to remove those "features" if they are not being utilised.

                                  1 vote
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                                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Custom HTML Editor Improvements

                                    Improve the editor that is provided when working with custom HTML/CSS/JavaScript.

                                    The current editor isn't that great and you need to work in a separate tool and then copy/paste.

                                    2 votes
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                                      0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow trials to sign up with Gmail

                                      allow gmail.com sign ups

                                      1 vote
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                                        0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 5 votes
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