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General Feedback

How should we improve our feedback and product management tools?
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47 results found

  1. Activity chart of a specific user’s engagement

    When viewing a user profile, I want to see a chart of their engagement, so I can see when they were reporting important issues.

    8 votes

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  2. Audit log of admin activity on a suggestion

    It would be helpful if you could see a history of how the suggestion was updated and by whom, just like you can with tickets.

    Right now if a suggestion is edited, moved to another forum, has its category or labels changed, etc., there's no history of who made the change, when the change was made, or that a change was even made.

    42 votes

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  3. Allow admins to edit user information

    Coming from a Community Management background, I am accustomed to having a variety of administrator tools on forums that aren't offered in UserVoice. Among these tools are more robust search features, and a consolidated user information page with the ability to edit user information.

    At the present, I cannot search by individual forum and must scroll through multiple pages across four different lists (Voters, Given Access, Invited and Removed) to find users. The results of using the "Search ideas and feedback" feature under Feedback are missing this basic information.

    Once a user has been found, I have no way to…

    77 votes

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  4. Ability to remove users access to a private Forum when pulling up their profile after a search

    You can remove a user's access to a specific private Forum only if you're viewing the list of users for that Forum.

    If an Admin searches for a specific user, they don't have the option to control their Forum access from that profile view.

    For a small Forum, with a limited number of users, this isn't a huge deal. But if an Admin has over a 50 users on a Forum, this gets tedious (and takes too much time).

    Ideally, if an Admin searches for a user, when they open the profile, they should have the option to remove the…

    16 votes

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  5. Merge Users

    After implementing SSO we ended up with many duplicate users. This was partially our fault (we didn't define the user id properly when moving over) but even if we had the original pre-SSO user and SSO would still be duplicates.

    50 votes

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  6. Ability to restrict Admins to specific forums

    More granular settings for admins/agents/moderators.

    146 votes

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  7. Show which private forums the user has access to

    There's no easy way to see which private forums a user has access to. Right now, the admin has to go to each forum and see if the user has access to it.

    10 votes

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