Add reporting on contributor sidebar
Show more information about sidebar requests in the admin portal and the analysis export so we can analyze what is coming in from contributor sidebar
Andrew Mulvaney
shared this idea
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Zak Hynd
commented
I'm interested in seeing how much our 'contributors' are actually contributing. The reports show their last login, and a count on the suggestions they're supporting, but there doesn't appear to be any measure of how much feedback they've captured on behalf of customers. Since we have fewer contributor licences than support/sales team members, I would like to make more informed decisions about who deserves to have a contributor licence. Yes, we could buy more licences, but that's easier said than done when you don't control budgets :/
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Lily Berman
commented
this would be super useful for us to be able to monitor and track trends relating to what our contributors are capturing on behalf of our customers.
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Hannah Olson
commented
As a company, we would love to be able to track what information our reps are suggesting to notice trends over time!
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AdminAndrew Mulvaney
(Admin, UserVoice)
commented
I would like to be able to find the number of new ideas created through sidebar, as well as the total number of requests that came in through sidebar. I would also like to be able to do this without using the API