Email customers when they submit their idea
Customers are used to receiving comms when they complete an action.
For example, placing an order, writing a review (e.g. Tripadvisor), contacting customer care.
Please can we email customers to confirm that we've registered their idea & provide a link to their idea?
People love reading their reviews and being able to see if people have the same idea. Let's make it more engaging for our customers!
+1000 customer LOVE seeing their ideas come to life and feeling like they've had input, especially our really engaged customers