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How can we improve feedback management and help you make strategic product decisions?

← General Feedback

Send Slack notification for NPS ratings without a message

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Joey P shared this idea  ·   ·  Report…  ·  Admin →
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  • jirka commented  ·   ·  Report

    We're Uservoice customer and I am not sure what's the point of sending the NPS score into slack only if it has comments. This is the only way how to action the NPS and if I get a detractor, I'd like to know even if they didn't leave a comment.

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