Ability to send an email satisfaction survey to users
I received an email today that asked "How would you describe your experience with UserVoice?" where all I had to do was click one of 4 links inside the email and my survey answer was recorded.
I asked about it and Andrew Moyer told me it's an internal system that you're not planning on releasing as a feature of UserVoice? Why not? It's a slick user feedback tool which definitely falls in your wheelhouse!
Paul Arterburnn
shared this idea
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[Deleted User]
commented
I've been continuously requested this feature, since I've learned that you don't have to build it...please add it!
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Sean
commented
Is this going to be a feature in UV?
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Ryan Thielen (Procore)
commented
This would be a great addition to your product; the evaluation system you already have in place is awesome - but this would allow us to reach out to all clients who contact our support, even if they have not gone to our support site.
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brownkr
commented
There are lots of vendors for this functionality but would rather use UV for this.
Quick/mini exit surveys and quick/mini (one question) email surveys. -
Gerlinde Berghofer
commented
Yes, this definitely would be a good tool to have: develop your own satisfaction questions and handled within user voice
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Brandon Terry
commented
I love this too! I'd love go see it released as part of your core product.