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General Feedback

How should we improve our feedback and product management tools?
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  1. Ability to remove users access to a private Forum when pulling up their profile after a search

    You can remove a user's access to a specific private Forum only if you're viewing the list of users for that Forum.

    If an Admin searches for a specific user, they don't have the option to control their Forum access from that profile view.

    For a small Forum, with a limited number of users, this isn't a huge deal. But if an Admin has over a 50 users on a Forum, this gets tedious (and takes too much time).

    Ideally, if an Admin searches for a user, when they open the profile, they should have the option to remove the…

    16 votes

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    2 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Merge Users

    After implementing SSO we ended up with many duplicate users. This was partially our fault (we didn't define the user id properly when moving over) but even if we had the original pre-SSO user and SSO would still be duplicates.

    50 votes

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    6 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Ability to restrict Admins to specific forums

    More granular settings for admins/agents/moderators.

    140 votes

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    30 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Show which private forums the user has access to

    There's no easy way to see which private forums a user has access to. Right now, the admin has to go to each forum and see if the user has access to it.

    10 votes

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    1 comment  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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