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General Feedback

How should we improve our feedback and product management tools?
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  1. Ability to restrict Admins to specific forums

    More granular settings for admins/agents/moderators.

    134 votes
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    30 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow admins to edit user information

    Coming from a Community Management background, I am accustomed to having a variety of administrator tools on forums that aren't offered in UserVoice. Among these tools are more robust search features, and a consolidated user information page with the ability to edit user information.

    At the present, I cannot search by individual forum and must scroll through multiple pages across four different lists (Voters, Given Access, Invited and Removed) to find users. The results of using the "Search ideas and feedback" feature under Feedback are missing this basic information.

    Once a user has been found, I have no way to…

    64 votes
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    6 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  3. Merge Users

    After implementing SSO we ended up with many duplicate users. This was partially our fault (we didn't define the user id properly when moving over) but even if we had the original pre-SSO user and SSO would still be duplicates.

    47 votes
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    6 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow accounts to require email confirmation/password for public forums

    UserVoice's default sign in on public forums does not require users confirm their email address or create a password to post ideas, vote or comment. Customers would like the option to make these a requirement.

    45 votes
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    9 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  5. Audit log of admin activity on a suggestion

    It would be helpful if you could see a history of how the suggestion was updated and by whom, just like you can with tickets.

    Right now if a suggestion is edited, moved to another forum, has its category or labels changed, etc., there's no history of who made the change, when the change was made, or that a change was even made.

    37 votes
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    3 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bulk actions for managing users

    Such as...

    Bulk block users
    Bulk delete users
    Bulk email users
    Bulk delete forum access/invitations

    21 votes
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    1 comment  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow users to upload their own profile pic

    Be given the option to upload a photo rather than having to use the gravatar service.

    19 votes
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    2 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to remove users access to a private Forum when pulling up their profile after a search

    You can remove a user's access to a specific private Forum only if you're viewing the list of users for that Forum.

    If an Admin searches for a specific user, they don't have the option to control their Forum access from that profile view.

    For a small Forum, with a limited number of users, this isn't a huge deal. But if an Admin has over a 50 users on a Forum, this gets tedious (and takes too much time).

    Ideally, if an Admin searches for a user, when they open the profile, they should have the option to remove the…

    16 votes
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    2 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  9. Be able to set read only, post, vote or comment permission for a forum

    Have user permissions so that where some users have access to a forum, you can either allow them to read the forum, post in the forum, vote and comment, or a combination of these, rather than Open or Closed to all users with access.

    15 votes
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    1 comment  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  10. Create more robust Admin Permissions

    Create admin permissions so that specific admin can only do specific activities. I would like to be able to assign which admin can access which forums as well as who can moderate and do other activities. I would also like to choose who can alter the each section of the settings. Ex. Only certain Admin can change Web portal Appearance and features and only certain Admin can delete Admin.

    E.g. Requirement – Permissions on "email subscribers"
    E.g. Requirement – Permissions on "post status update / email subscribers"

    14 votes
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    2 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  11. Be able to manage licensed users through SAML implementations

    Admins often have multiple licensed users, contributors and admins in the product, but adding or removing these one by one is a lot to keep up with in larger organizations.

    Admins need a way to easily manage their licensed users, ideally through tools they already use like Okta and Active Directory.

    10 votes
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    2 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  12. Limited access license

    Accounts want to be able to set up limited access licenses. For example, they might need IT teams to have access to SSO and custom design settings, but not view feedback. Or view only licenses for teams to view reports, but not have access to editing or managing feedback.

    8 votes
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    3 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  13. Activity chart of a specific user’s engagement

    When viewing a user profile, I want to see a chart of their engagement, so I can see when they were reporting important issues.

    7 votes
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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  14. Be able to require a user name

    When users first create a profile with UserVoice authentication, they are asked for a display name, but aren't required to give one. Admins would like the ability to require a username to encourage collaboration and accountability on the forums.

    6 votes
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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  15. 6 votes
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    1 comment  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  16. Revoke Access to Private forum in bulk

    Currently the only option is to move all the ideas to a new private forum (that no one would be invited to) and then delete the existing forums.

    Would like to revoke access in bulk to all users that were invited to save the step of having to create new forum, move and then delete.

    5 votes
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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  17. Be able to re-invite contributors in bulk

    If you are inviting a large group of contributors, then it's very possible you will need re-invite several at once.

    Right now you have to click through one by one and re-invite, which is too many clicks.

    5 votes
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    2 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  18. Search user invitations for private forums

    I want to be able to search for a user without having to scroll down and load the whole list of users.

    4 votes
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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add/Edit Users and Account information

    As a UserVoice client Admin, I would like the ability to update and change Users and Accounts information without needing to do an import so that I have more flexibility in making adjustments.

    3 votes
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    2 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  20. Show number of users in the Accounts Table

    It would be great to have a column with the number of users in the Accounts section. Currently, if I want to find out which client has the biggest number of contributing users I have to do it manually which is very time-consuming. Unless there is a way I am not aware of...
    Thanks

    3 votes
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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
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