Allow admins to add attachments to responses, status updates and comments
Currently, attachments can only be added to ideas, not to admin responses or comments.
Greetings from UserVoice,
When sending internal status updates, public status updates, or posting comments from the admin console, you now have the ability to include attachments.
Checkout the .gif file attached to this status update.
Let us know what you think.
Thanks for the feedback!
Elizabeth Pfahler commented
I've found that while I can 'attach' files to the status update, upon submit they are not displayed internally or externally.
This can be really important in explaining how new functionality works prior to the update of formal documentation.
Emmanuel LASSALLE commented
Hi there, this is indeed a crucial feature which every single new forum administrator asks for.
I do not see any status attached to this idea neither response from the UV team ; even though it has reached a fair amount of votes already.
The workaround to add another attachment by editing the suggestion works indeed but is not practical as it requires 2 steps instead of 1.
Many a times it is better to explain through a screen shot than a long text essay. Please consider.
Patrick Mottram commented
Allow the admin to attach screenshots or files.
Damon Russel commented
This would be very useful when marking an idea as Closed - Completed. I'd like to send a screenshot or mini video of the new functionality for the voters to see/discuss/provide feedback.
Jason McDaniel commented
From what I can see, the Admins can post screen shots on other people's ideas.
Additionally, when an Admin marks an item as Completed -- or maybe the idea is already in the product -- it's very handy to include a screenshot to point the suggester in the correct direction.
It's so rare that we get to complete great ideas that we need the ability to toot our own horn a bit!
When updating an idea’s status, allow the admin to attach screenshots or files.
ChildPlus Software commented
When one of our users requests a feature, we would like to be able to add a comment with a screen image of our proposed solution attached.