Product Specialist
My feedback
14 results found
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1 vote
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2 votes
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1 vote
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1 vote
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1 vote
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13 votes
An error occurred while saving the comment On the account explorer view, I love that I can see all the ideas that a specific account has made. On a recent examination of this screen, I found a few ideas that I needed to attend to, however, I was surprised to find I couldn't click on the idea to navigate to it. Instead, I can only see the title. In this case, whoever submitted one idea with the title "Reports" didn't provide enough detail in the title to help me find that specific one in my idea pane. If I search for "reports" in that view, I get 691 results, so finding that one specific idea is going to take a lot manual work to track down.
I would like to be able to click on the idea title from that screen and access it, like everywhere else in UserVoice, please!
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2 votes
An error occurred while saving the comment I am working on building out our roadmaps and have hundreds of unlinked ideas that need to be handled. From the idea list view, there is no way to tell if an idea has been linked or not. I have created a custom field called "On Roadmap?" that I can select Yes/No on, which can then be viewed, but that field is not tied to the idea's actual status. As a result, I have found more than a few ideas where I linked it to the roadmap, but forgot to change the field selection.
In part, this is because UserVoice takes me away from the idea view whenever I create a new feature from an idea. Instead, I have to change the custom field input first, and THEN make my roadmap changes. This works, but since it is manual, I often forget to do so.
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1 vote
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24 votes
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2 votes
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85 votes
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3 votes
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1 vote
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20 votes
The roadmap feature is a great way to link multiple similar ideas under one key benefit our users are looking for since it allows us to view all the feedback in one place. Recently, I was surprised to discover that some of the feedback from my linked ideas weren't showing up. Your support team told me that this is the intended functionality and that the only feedback displayed are the comments made on an idea.
I feel this is a poor experience for two reasons:
1. Oftentimes, the original idea contains key details and context that the title of the idea doesn't convey, but that vital information is now missing
2. Very often, the comments that our users make are responding to details in that original idea, but as a result, all we see in the feature feedback are "Yes!", or "I would like that too, and also...", but without the original context, that feedback is not as valuable.
Come on guys, the KEY information is found in the original idea, while the comments only add color. WHY ISN'T THAT LINKED?!