General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
106 results found
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1 vote
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View idea suggestion when using mobile When our customers click the "suggesting a feature" link in our product when using a mobile device, the existing idea matches don't populate like they do when using a desktop computer. From our customer:
When you are in the EHR and click the upper right menu, there’s the Suggest a Feature option. But it goes to this weird page where the search doesn’t actually work.
It should link directly to the page you get to when you click on the Knowledge Base and then within there you click on the upper right menu and click on Suggest a Feature from…
1 vote -
Sort ideas by created date Sort ideas by date.
1 vote -
Explain to customers the difference between a hot idea and a top idea On the customer facing web portal, have a tooltip that explains the difference between a hot idea and a top idea. Some of our customers are confused about what the difference is.
1 vote -
Total Number on web portal should show open and closed Currently the total number showed only shows the open ideas. End-user should know the total number of ideas submitted (open + closed)
1 vote -
Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. We have ideas pages we'd like to keep separate from other forums, so we'd like to remove the option to go back to the instance view.
1 vote -
Importance rating as 1-5 rather than 3 custom text options To customize the importance rating to be 1-5 on a critical scale
1 vote -
Idea preview and confirmation screen prior to posting Allow users to preview the idea to confirm its contents before publishing it
1 vote -
Allow users to Export all account feedback from "My Feedback" Frequently we get requests to allow users to export not just feedback they have submitted, but also feedback from anyone in their org. They can view it from the portal, but not having the ability to export that data is frustrating for them. Can we get that export added as well?
1 vote -
WebPortal search to exclude Public status When using the search bar on the webportal, having the option to omit certain status like completed.
1 vote -
Be able to post idea from web portal landing page It would be ideal, not only that you can search for an existing idea in the landing page of the web portal, but also if end users are able to post a general idea and/or choose what forum that idea belongs to.
1 vote -
Allow interchangeable terms to surface idea search on the web portal Allow multiple words/terms that are interchangeable to be applied as ideas are inputted, so that more ideas related to the idea will be surfaced for voters to engage with, instead of creating a duplicate idea.
1 vote -
Ability to collapse public status history on webportal End users have the option to see the public status history but once opened, cannot collapse it back,
1 vote -
Allow admins to see behind profanity filter Allow admins to see what words are being censored.
1 vote -
Poor Experience: There are Three Different Flows for Unauthenticated Users on the Web Portal Unauthenticated user tries to vote: When an unauth user tries to vote a small modal pops up with a login button and a message saying they will get updates for this idea.
Unauthenticated user tries to add a comment or post an idea: When an unauth user tries to add a comment or post an idea they get a message telling them to sign in.
Unauthenticated user tries to flag an idea as inappropriate: When an unauth user tries to flag an idea/comment as inappropriate they are taken to a new page and told to login there.
It's a very…
1 vote -
Customers ability to Flag an Idea and add their sentiment For customers to be able to indicate a churn risk or a "deal-breaker" when adding feedback so that admins can have more visibility when prioritizing their roadmap.
1 vote -
Be able to upload and save a favicon in the Admin Console It would be a great addition if you could upload a favicon in the site customization settings. Right now you have to add one in the <head> of the custom HTML which means you also have to upload and host it on a CDN.
1 vote -
Update Site Customizations with the API (HTML/CSS/JS) Create endpoints in the API that allows you to publish site changes to HTML/CSS/JS via command line script.
1 vote -
Translate web portal site-text If you are able to translate user generated ideas and comments, you should be able to automatically translate the site-text of the web portal.
1 vote -
Make the Hot/Top/New tabs keyboard accessible with focus states The tabs on the topic list page are not fully accessible. Steps to replicate:
Go to UserVoice and navigate to a forum with a list of ideas.
Using the keyboard, navigate to the tabs Hot, Top, New.
Use the left/right arrow keys to move between the tabs
What we’d expect: Focus state changes as user presses left/right arrow keys
What actually happens: Focus state does not change. To move between the tabs the user needs to use the tab key on their keyboard.Go to UserVoice and navigate to a forum with a list of ideas.
Using the keyboard, navigate…1 vote
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