General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
329 results found
-
Detect Windows versions properly Whenever a user posts an idea, their browser version is detected and the OS is guessed.
We figured out UserVoice can’t tell Windows 10 from Windows 11 — which was crucial for a certain problem users encountered.
I don’t know if it’s technically possible to properly detect OS, but at least it should be named 'Windows 10/11', if UV can’t distinguish these.1 voteThanks for letting us know, Egor. We have made a change so this will now display "Windows 10/11".
-
Advanced filtering should be able to filter on more than one label with AND logic I was looking forward to advanced filtering being able to filter on two labels with AND logic. It seems I can still only filter on labels with OR logic.
Once a label filter is applied, I should be able to apply another one. It seems once it's used once I cannot create another filter for "Label."
19 votesHi everyone 👋
There are now 3 options in advanced filtering for labels:
- Is any of
- Is none of
- Is all of
"Is all of" is the new option meant to address this use case.
Thanks as always for your feedback, and we hope it smooths out your workflows!
-
Make Updating Statuses More Intuitive (New Idea UI) Updating status in the new Idea UI is not very intuitive and can be confusing in comparison to the Old UI functionality.
10 votesWe've made some changes to the way statuses are updated to make them more intuitive.
(1) We've added tooltips to the "New Status" icon and the area where you can edit and existing status.
(2) We've added an "Add Status" icon and link to the "Edit Status" dialog in case you prefer clicking on the existing status to set a new status.
We hope these improvements make updating statuses a little easier!
-
Automatic email message when Public Status is changed Would like the message and email notification to be auto-filled when changing the Public Status. Having this feature would massively assist the efficiency of our new back-end procedures and save time for our product team.
For example we have a Status of Already exists and would like to auto-send the following email "Thanks again for sending your idea to us. Having reviewed it, the idea is already available in one of our existing solutions. We've asked our support team to contact you directly to walk you through this alternative solution. You can also contact us via the online Support Portal."
3 votesYou can now set up default status messages for each unique status you've created. When you create a new status update and select a status, the message section will be pre-populated with whatever text you like. You can then tailor the content to whatever you'd like.
We hope this saves you time and encourages you to update even more Ideas within your UserVoice instance.
-
Idea details - Ability to set a default for comment type (Public/Internal) Idea details view (NEW)
- Default the radio option of a comment based on the tab selected.
For example - if you click on Internal Comments, the radio option for the comment should default to 'Internal' whereas currently this defaults to Public regardless of the tab you select.
Confusing and risky for users when trying to post commentary that should only be for Admins7 votesHello!
Thank you for your feedback.
On the detailed idea sheet, the default option for public versus internal comments will now always respect the quick filter (Comments and Feedback or Internal Comments) that you have selected.
-
1 vote
Hi Everyone 👋🏻
You can now quickly create a Feature from an Idea!
From any Idea Detail sheet, click on the "Roadmaps" tab, then use the "+ Add Idea to Roadmap" button to quickly create a new Feature. We'll copy in the Idea Title and Idea Description for you, and automatically link the idea. You'll be able to make edits as you see fit as well.
Let us know if there are any additional improvements we can make!
-
Clear custom date fields Custom date fields can not be cleared when created.
We use a custom field for 'follow up' date on ideas, however once added, this date can not be removed.
It would keep our data cleaner to not have unneeded fields on ideas once we've followed up.
1 vote -
Would like to be able to add sum of account column value to idea details I would like to see a sum of account value in the overview screen of ideas. Just like I am able to see Revenue summed by idea, I also wanted to see this value summed (this is from the HubSpot Sync).
1 voteThe slide-out tray that we released yesterday when triggering multi-select now shows the aggregated reach metrics (de-duplicated) for all of the selected Ideas. This will allow you to see the possible impact of a group of ideas.
Coming soon: The ability to save arbitrary collections of Ideas and return to them quickly, and much more analysis on those groups of Ideas.
-
Idea Grid Select All Checkbox to Select Only Visible Have an optional checkbox in the Idea Grid to either select all visible ideas or select all ideas. For example, when you view 20 per page and have 100 ideas. There should be a checkbox to select all 20 visible and another to select all 100 total.
2 votesUsing the Select All checkbox on the grid now selects only the visible ideas. To add more flexibility to selecting items, you can:
(1) Adjust the number of Ideas shown per page at the bottom of the grid in the right corner
(2) Collect Ideas in the list of the slide-out panel on the right. These selections will survive changes to search and filtering criterial so that you can collect Ideas from across multiple views, and act on them all at once.
Coming Soon: The ability to save these Collections of Ideas as an additional form of "saved view," and after that, some ... really cool stuff :). Stay tuned.
-
Contributors to add importance rating on behalf of customer Ability for contributors to add the weighted average importance to an idea on behalf of a customer when capturing feedback
26 votesGreat news, there's now an official UserVoice Feedback Capture Extension! This extension will replace the sidebar for feedback capture functionality.
The extension allows for capturing the importance rating on behalf of the customer.
You can install it from the Chrome extension marketplace, and we'd love your feedback!
-
"Create New Idea" button on Sidebar to be larger and more visible The create new idea link at the bottom of the similar ideas search on the sidebar is too small. It would be great if this option can be larger and more visible so contributors do not miss it
1 voteThe UserVoice Feedback Extension has replaced the Sidebar, and we've improved the user interface to make creating a new idea more clear.
-
Restrict UserVoice Merge Suggestions to Open Ideas Hey guys, I love your system that is suggesting merges for my ideas, but I've started to catch a few times where the algorithm is suggesting that I merge an open idea into a closed one. So for instance, 8 years ago, one of our users made a suggestion to take a specific action, which was set to "DECLINED" with a reason by our team many years ago. Recently another user made a similar request with similar wording, and your matching system tried to suggest that I should merge them together. It feels like it shouldn't be trying to get…
2 votesMerge Match just got a big upgrade. You can now filter the grid to show only Ideas that have a Marge Match candidate. It will honor the filter settings to show you only applicable candidates. Filters apply to both items in the merge match pairs, so if you only want to consider Open Ideas, filter the grid by open statuses, and click the Merge Match pill - this will show you only Ideas meeting the criteria. This works for any filter settings....
You'll also notice that there is no limit to the number of merge candidates you can cycle through. Back and forward arrows will allow you to skip matches without making a decision on them.
We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!
-
clone views There is currently no way to clone a view.
It is common for people to create a view to show the ideas for a specific account which could include column customisation, ordering, filters etc. If I want to create the same for another account I have to repeat the steps which feels very inefficient.
2 votesView and lists can now be copied, renamed, and edited. The option is available in the 3 dot menu next to each View or List name in the secondary nav.
-
Bug in edit dialog If I edit an idea, then close a window with that idea the edit dialog reopens. I think this may be a bug? It's happened a few times since the last updates
1 voteHello!
This issue has been resolved.
Thanks again for bringing it to our attention.
-
New admin UI not respecting code snippets/blocks The new UI that was introduced today in the Admin Console is not accepting plain text code snippets. Our clients tend to copy and paste source code into feedback. In the new UI for admins, these snippets are being treated like active code, and therefore, we can not read or interpret what is being asked.
1 vote👋 Hello!
Thank you for this feedback. The team has made an update to resolve this issue.
-
Show link of the Slack message that feedback was captured from on admin portal When submitting feedback from slack, the URL of the source message in Slack should be displayed on the idea in the Admin Portal
12 votesJust like feedback captured through the Chrome Extension, we will now show the Slack URL of feedback captured through the Slack integration.
-
Bulk edit idea custom fields from list view the new custom fields and filters are great. just need bulk actions to take it even further. especially helpful for backfilling prior ideas with the new data.
1 voteHi 👋
Thank you for this feedback. You can now select multiple ideas from the idea grid and make custom field updates in a single action using the bulk actions menu.
Thanks again.
-
Ability to toggle on/off Importance Rating Enable or disable the importance rating feature based upon forum
14 votesYou can now toggle on/off the Importance Scale feature per forum. Head to General Settings > Ideas > Forums > Edit Forum. Thanks for the feedback!
-
Make search parameters actually work in merge target search Search in Merge target window not functioning as it should be - quotations and minus symbols not changing search results to limit results to actual exact matches as specified by quotations, and including matches specifically excluded by minus symbols.
1 voteMerge search is now driven by AI! The system will understand the meaning of the search terms you add, so in addition to keyword matches, Ideas that are conceptually similar will be returned.
-
Copy Direct Link to Idea within Idea detail from Idea List I'd like the ability to get a link to a specific idea from within the idea detail. Right now, I can only get that link from the idea list, but I am frequently viewing a specific idea and want to grab the direct link rather than the long URL for the idea-in-list with all the URL params.
Use case: Opening multiple ideas to consider a merge, decide NOT to merge, but want to cross-link in an internal comment for further discussion w/ team.
1 voteApologies for not send an update on this when we completed it. You can copy a link to an Idea that will point a user to either the Admin Console or to the Web Portal by using the Share (links) icon in the upper right of the Idea Detail sheet.
- Don't see your idea?