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General Feedback

How should we improve our feedback and product management tools?
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  1. Show which admins are locked out in settings

    When an account has surpassed their admins limits the extra admins will get locked out. It would be helpful to display which admins are locked out on the Users and Permissions page.

    2 votes

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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  2. Bulk link suggestions to feature from suggestions page

    On the suggestions page, I would like a way to select multiple suggestions in the table and link them all to a feature.

    8 votes

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    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  3. Add attachments to features on your Roadmap

    I'd like to be able to attach files to features, perhaps in a custom field.

    7 votes

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    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement at this time. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  4. 6 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  5. 3 votes

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    2 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  6. 2 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  7. 1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone!

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  8. See the number of requests on a suggestion

    In the Feedback grid, you can see the number of comments or supporters on a suggestion.

    It would be useful for some use cases to also see the number of requests on a suggestion (could include multiple requests from the same user email address).

    8 votes

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    1 comment  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  9. track users by phone number

    Instead of requiring email addresses, allow us to track them by phone number as well

    2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  10. Show requests by contributor in contributor sidebar

    Instead of only showing top team requests, show number of requests by contributor.

    3 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. Be able to include custom text and links in the Contributor sidebar

    When using the sidebar, some customers want to be able to include specific instructions for their contributors or links to external resources.

    7 votes

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    2 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  12. Add custom fields for contributors to fill out when capturing feedback from users

    Allow admins to add custom fields to the Contributor Sidebar, so they can capture additional information on requests captured by their internal teams.

    11 votes

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    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

  13. Score Feature based on Number of Comments and Notes

    For feature scoring, it would be helpful to also be able to score based on the number of comments and number of notes as this also is a measure of pervasiveness and urgency of the problem

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. Keep log of status updates after merging suggestions

    When I merge suggestion A into suggestion B, the comments from suggestion A are copied into suggestion B - but any status updates from suggestion A are not.

    Sometimes there's useful stuff in the old status update, such as troubleshooting steps to see if the symptoms match a known issue or not. So it's nice to be able to access those old status messages to copy-paste from them, for example.

    (The idea https://feedback.uservoice.com/forums/1-general-feedback/suggestions/4012056-canned-responses-for-suggestion-status-updates would help with this a bit, but only if you planned ahead and already knew you wanted to reuse the exact text of the status message).

    4 votes

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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    After reviewing this idea, we’ve decided it’s not something we plan to implement at this time. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  15. Capture feedback from customer without an email address

    We would like to capture feedback from people who don't have an email address and either use an alternative identifier (ex. twitter handle, name) or leave it as anonymous.

    19 votes

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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    For now, this is not functionality we will be implementing.

    There are two primary reasons for this:

    • When someone provides feedback, it’s in the best interest of the company to whom they provided it to follow up, either with status information or to ask for further detail about the problem to be solved or implementation specifics. Without knowing who to contact, product teams are left making assumptions about intent and solution, and often this can lead to a misfire.
    • Perhaps more importantly, without knowing who provided the feedback, product teams are left without context – is the feedback coming from a current customer? A prospect? What role do they fill and what are the jobs they’re trying to complete?

    I do want to acknowledge that there is some value in feedback no matter whether it’s got attribution or not, so this is a decision we may re-visit in the future.…

  16. Create team dialog show existing team names

    In Admin Settings, the Create team dialog should show the currently assigned team, if it is assigned already. I'm trying to bulk assign contributor team members that haven't been assigned yet and it's very difficult and tedious currently.

    1 vote

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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Pass through SAML authentication

    If a user is already logged in with a customer's identity provider, pass through that authentication to UserVoice.

    This is especially important if an account is using SAML and UserVoice authentication together. If that is the case, then end users who log in with SAML, have to click the icon to get logged in.

    Ideally, the user would be automatically authenticated if they had already logged in with the customer's identity provider.

    1 vote

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  18. Provide the ability to display the ID of the Suggestion in the forum with the suggestion

    Provide the ability to display the ID of the Suggestion in the forum with the suggestion rather than having to point people to the ID in the URL. This helps when you are working with different systems and want to allow people to link to their ticketing systems where there is not automation.

    8 votes

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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  19. Would it be possible to include date tag to admin replies on main page? We want people to see when the admin update/comment was posted.

    Would it be possible to include date tag to admin replies on main page? We want people to see when the admin update/comment was posted without having to click into the idea.

    Today they can see it only if they click on particular idea, but cannot see it right away on main page.

    3 votes

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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  20. 3 votes

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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