General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
272 results found
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Hide unused fields from the User and Account record view Not the grid but the single page view.
2 votesFrom the Users or Accounts tab on an idea, you can hide/show each of the columns by clicking the column selector. Check out the attachment for reference.
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4 votes
Our integration with Gainsight is live! Your Customer Success team can view customer feedback directly within Gainsight. We’ve also added a Health Score & Renewal Report to the Contributor Console. Read all about it here: https://community.uservoice.com/blog/uservoice-gainsight-integration/
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Ability to add custom branding (logo) to the Roadmap In cases where the "Share Roadmap" feature is used to distribute the roadmap internally (or have it displayed in a common area at all times), the ability to have a custom logo inserted on the top left corner of the page would be nice.
1 voteWe have added this feature! The Internal Roadmap will now use your company logo in settings.
It will display on the shared version of the Roadmap that your internal teams view.
To add or update your company logo, go to Settings → Web Portal → And click “Edit” on “Appearance and Features.”
Thank your for your feedback around this, and please continue to share!
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Allow Admins to Edit End User Comments Admins need this ability so that they can remove any PI a user adds to their comment.
Also, So if a customer makes a valid point in a comment but also writes something about a
competitor, admins want to publish their comment, but remove the competitor
info. Or if they swear in their comment, they want to edit that out. Admins currently have to reject numerous comments because I cannot edit, even if they make valid points!1 voteHi everyone!
It is now possible for admins to edit end-user comments, by clicking the “pencil” icon.
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Fully display suggestion text when pushing it to Slack Currently, when a suggestion is pushed to slack it is not easy to read. We need to expand the window in order to see the text. It would be nice if we could fully display the suggestion text without having to expand the text.
2 votesHey there,
Take a look at the attached image for a quick example of how the UserVoice to Slack integration gives you the ability to see the entirety of an Ideas description from Slack.
Thanks.
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Reply emails contain link to Original Post When replying to a post, the email should contain a link to the original post. Currently, I send out several a day and I have no idea which ticket is referencing.
4 votesHi everyone! Thank you for feedback around this.
We’ve just rolled out an update so if you reply to a user’s feedback, the email will include a link back to the original suggestion.
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Include Suggestion Title and Description along with the customers comment in emails Include Suggestion Title and Description along with the customers comment in emails
1 voteWe’ve rolled out a feature update for this! When you reply to a comment, the email the user receives will include the idea title, a link to the idea and their original comment.
Thank you for sharing this idea!
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4 votes
Greetings from UserVoice,
We’ve recently made it possible for admins to send status updates (public and internal) on multiple suggestions at a time.
On the suggestion grid, in the admin console, see “More Actions” when selecting more than one suggestion.
Thanks for the feedback.
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Don't make the "Subscribe yourself to status updates?" setting checked by default when editing suggestion Many times a day I edit suggestions just to correct some typos or sometimes edit the title to make it easier to find and each time the "Subscribe yourself to status updates?" is checked. I wish this would stop. I'm managing the suggestion, I don't need to receive an e-mail when I will change the status..
3 votesHi everyone!
This was a bug, and it has now been fixed. The option to subscribe to status updates should only show when creating an idea from the admin console (not when editing an idea), and it should not be checked by default.
As part of this fix:
-You will no longer see the box when editing an idea.
-It will not be checked by default when you create an idea in the admin console.If you have any questions or this gives you any more issues, please, reach out to support@uservoice.com and we will be happy to help!
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4 votes
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Allow users to allocate priority across their already supported ideas For example, each user gets 100 "feedbucks" (still working on that term) that are by default evenly distributed across all their already voted on suggestions. User can then adjust their points to highlight certain suggestions with a higher priority.
So I could vote up 50 ideas, and my $100 would by default be split to $2 per idea. If I vote for another idea, the split would be cut down to ~$1.96 per idea, but could at any time redistribute my $100 according to priority. No limits to votes, but secondary metric to allow me to communicate priority.
Having the…
44 votesHey there 👋
Thanks for the this feedback and continued support of this idea.
Two weeks back we introduced a new feature to the web portal that allows users to convey an importance rating to ideas when providing feedback. If you haven't seen it just yet, head to UserVoice at your first convenience. We've been getting very helpful feedback since release and will continue to be looking for ways to improve this feature for our customers.
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Choose what data is included in the exports Need an easy export based on the filter and columns I might have selected in the suggestion view. Currently I get an export which is a full set of columns that are useless.
55 votesThis is a big one! You can now select which columns of data you would like to include in your exports on the idea table. Check out this video here. You'll notice the column header titles look a little different - we updated how we reference certain column headers to reduce any potential confusion. We haven't changed the way any data is structured or calculated. Excited to hear your feedback!
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3 votes
We’ve added this functionality to an idea. It will work just like our global activity feed export.
In the admin console, navigate to a specific idea, and you will now see an “Export” button next to the activity filter.
Filter your activity (if you only want comments) and then export. If you have any questions, let us know!
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Show whole SEGMENT column heading in Suggestions Allow users of the Suggestions section of the Console to see the whole column heading od SEGMENT columns (e.g. always show the full heading, allow column width to be adjusted, at least have a hover text tooltip to display the whole column heading.
Currently, a segment heading allows only the first 2 characters of the heading to display (after the word SEGMENT) - see attched screenshot1 voteWith our recent updates to the idea grid, column headers are now fully visible and column widths are adjustable!
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Ability to insert an image or attach a file to an individual reply by Admin To post a reply as an admin, I click “Admin” link then click “Post Comment” or “Email Subscribers”.
Is there a way to insert an image or attach a file to an individual reply as an admin? I don’t see a button or link to add images or files to a reply.
I know that “Attach a File” is available when a user posts a new idea (feature request or bug) for the first time. But what about an individual reply?
8 votesGreetings from UserVoice,
When posting comments from the admin console, you now have the ability to include attachments.
You can also now include attachment when sending internal status updates and public status updates.
Checkout the image included with this status update.
Let us know what you think.
Thanks for the feedback!
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UserVoice's own corporate Feedback need more maintenance It's great to see 650+ different ideas/suggestions on the "General Feedback" of https://feedback.uservoice.com - but it seems like the whole site can use a LOT of love and attention.
There are ideas/suggestions that have been delivered on that still have no status or an out dated one. And almost none have any sort of PM feedback on if UserVoice is even reading what's on here.
This is the place where UserVoice should really be shining to show their customers on how to implement and manage the product they are selling, but frankly it doesn't seem like it gets that much…
4 votesHi everyone!
If you’ve been on our forums recently, you probably noticed the improvements and quite a few status updates.
While we are marking this ideas a complete, we aren’t “done” with our feedback forums. Far from it!
Expect to see more status updates as we follow up on more ideas shared by customers!
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Auto-refresh admin console page when moderating When performing an action to a suggestion that is flagged for moderation, the number of items that need moderation does not automatically update. You should not have to hard refresh the page for the number to change as you work through items.
1 voteWe’ve rolled out an update for this. As you moderate ideas and comments, the badge icon will automatically update to reflect the change. You no longer need to refresh the page!
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"Internal only - do not share" text at the bottom of the shared internal roadmap needs to stand out more make the internal only do not share text at the bottom of the roadmap in a different color (red) so that it stands out more.
3 votesHey All,
We’ve made improvement to this design to make it more clear to your internal team members that the internal roadmap is not intended to be shared publicly.
Check it out. Let us know what you think.
Thanks,
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On Internal Roadmap give the ability to hide # of users, accounts, and revenue on shared internal roadmap Admins don't always want to share this level of detail internally.
4 votesHello,
This feature is now available. When sharing the internal roadmap via the blue “Share Roadmap” button in the admin console, you now have control over which of these fields are displayed on the internal roadmap.
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Reactions to Public Status Updates SUMMARY
An Admin will be able to enable Reactions to Public Status updates at the time of sending. Recipients of the Status Update email will be able to click a reaction button (thumbs-up or thumbs-down) in the email to give an instant reaction, and then will be able to add optional feedback via a web form. The Reactions will be visible to the Admin in the Status Update details.8 votesThis feature has been developed and we are preparing to launch it. Your subscribers to notifications of Public Status Updates will be able to give you instant reactions. This feedback can help you to validate your product development priorities.
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