General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
104 results found
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Allow users to edit their own ideas and comments As long as no one has voted/commented on my newly-created suggestion yet, I should be able to...
(1) change the title/description without restriction... if, say, 5 minutes later I think of a better one or spot a typo in it or whatever...
(2) completely delete it, no questions asked, if, say, I realize right after posting it that it was lame, or I find out it's a duplicate or whatever...
248 votesGreetings from UserVoice,
A couple weeks ago we released a feature that allowed end users to edit their own comments.
Now, they can also edit suggestions they create on the web portal.
Thank you all for the feedback.
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Assign & filter feedback by admin (and team) Especially once they've moved to the "under review" or "planned" statuses - need an easier way to make sure there's follow up on these things.
220 votesYou can now assign an admin to an idea! 🎉
Using our new custom field feature, you can add an Admin Select custom field type. Once created, you'll have the option to assign an admin to an idea which will notify them via email. Coming soon you will be able to filter and sort the idea grid by assigned admin.
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Bulk merge multiple ideas Select and merge multiple duplicate ideas at the same time.
166 votes -
Ability to view all open ideas across all forums in the Admin Console This would make it easier for them to either create a quick export of just that information as well as manage the list directly without jumping between each forum.
147 votes -
Moderation settings should be applied at the forum level I love the addition of moderation to Uservoice...if you have multiple forums, you may need different moderation needs per forum, so I think they should be applied at the forum level and not at the total accout level
130 votesHello!
You no longer have to apply moderation settings uniformly across all your forums. You now have the flexibility to moderate new ideas and comments in specific forums of your choosing. More here.
Thanks for this feedback.
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105 votes
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Rich-text formatting for idea descriptions Currently there's no way to even mark a word as bold or italic. Well, I guess you could make it ALL-CAPS (lame) or put something around it, but somehow both of those just seem somehow kludgey... I hate gratuitous colors and font-size changes as much as the next guy, but SOME formatting actually helps communicate better. How about adding support for at least some very simple markup like Markdown or Textile...?
99 votesHey All,
You can now use markdown when writing Idea descriptions.
For example, bold, italics, or – for unordered lists.
Give it a try. Let us know what you think.
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Automatically translate feedback (ideas/comments) to create multilingual forums Instead of creating separate forums for each language, automatically translate feedback (suggestions and comments) into each user’s own language. This would help prevent duplicate suggestions across different forums.
85 votesThis functionality is now generally available. Please contact your UserVoice contact or support@UserVoice.com for pricing information and to have this added to your account.
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Filter feedback by user segments Allow filtering suggestions and related suggestion metrics (like # of supporters and comments) by supporter traits, to help find out which feedback has come from specific user segments and measure interest from those segments.
76 votesYou can now analyze feedback by customer segment and identify each segment’s top needs, all within the UserVoice admin console.
Create custom segments based on the user and account traits that you pass into UserVoice; for example, user type, MRR, company size, or industry. You can also create segments by country, even if you are not passing traits into UserVoice.
Learn more here https://feedback.uservoice.com/knowledgebase/articles/1829062/
Please leave us feedback and let us know how this works for you!
Note: You will need to be on one of our current plans that includes this feature. If you’re on a legacy plan or are not sure if your plan includes this, email support@uservoice.com with your account name to learn more.
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Convert a comment to a new idea Sometimes a user will make a great suggestion as a comment on another suggestion. Often the original suggestion inspired the second which would be why it's in the wrong place.
I'd like an option added to the actions on comments to be able to turn them into suggestions
72 votesWe have launched the ability to create an idea from a comment. If you have a comment on an idea that should be a separate idea, then this feature will help you track interest and demand for the new idea. Read more here.
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Allow users to search AND sort/filter ideas on the web portal On the front end, you can search by keyword, but you can't sort the ideas by new or hot or top. You also can't narrow your search by category.
You can sort ideas by new, hot or top, but if you try and view ideas by categories or status, it ignores the sort option.
57 votes -
Allow admins to split ideas Provide the ability for admins to take an idea that was submitted and split it into two.
The reason is because sometimes someone posts an idea that consists of two aspects, that to us, are two different ideas. Lets say we already have one feature they ask for but not another, we cannot assign the statuses to the requests properly.
When splitting, just let us pick what description text and title to put in the new ticket. I realize splitting will cost the voter more votes, but if the workaround to avoid that is let us close one of the…56 votes👋🏻 Hi Everyone -
You can now split ideas in the UserVoice admin interface. From any idea detail sheet, click the 3 dot menu at the upper right and select "Split Idea." You can also split an idea from the activity feed.
We'll create a new idea for you (you can edit the title and description of the idea) and bring over the supporters from the existing idea along with the other relevant fields.
This is really useful for:
- Taking a large idea and breaking it apart so that you can track 2 ideas separately
- If you've partially completed an open idea, create a new idea with the remaining work and close the original idea. This will let you know if the remaining functionality is nice to have or truly necessary.
As always, let us know if you need a hand with anything!
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Respect Search Operators (And, Or, Quotes, + and -) It's very frustrating to put in two search words and have ideas come up with only one of the terms before ideas that have both terms.
For example, if I searched for "Morning Commute" I'll get results that only have "Morning" before results that have both "Morning" and "Commute". Or if I want to find only "Evening Commute" results, I'd like to be able to exclude results that have the word "Morning".
This is a large problem when many of our ideas involve phrases where one word is extremely common, and the other word is used in multiple concepts. Being…
51 votesHey there,
We’ve recently made some improvement to search in our admin console to enable operators.
Here’s what that looks like…
Using the plus ( + ) sign enables AND.
The vertical bar ( | ) enables OR.
Using the minus ( – ) sign enables you to exclude terms.
Using quotes ( "" ) enables exact phrase matching.
Happy Searching!!
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View all ideas, tickets, and users related to a specific company account You can view all ideas a user has created, but being able to see all ideas a company has created would be even more useful, and help you see what a company as a whole wants vs. just individual users.
Now that we have the “account” trait, it would be great if we could consolidate all related users, feedback, and support tickets from users belonging to that organization (e.g., “Acme Co.”).
48 votes -
allow admins to unmerge ideas I merged two ideas by mistake, and there's now no way to unmerge them. An "unmerge" button next to merged ideas would be very helpful.
88 votes -
Filter moderation queue by forums In order to moderate just a portion at a time, moderate by forums.
45 votes -
Allow users to allocate priority across their already supported ideas For example, each user gets 100 "feedbucks" (still working on that term) that are by default evenly distributed across all their already voted on suggestions. User can then adjust their points to highlight certain suggestions with a higher priority.
So I could vote up 50 ideas, and my $100 would by default be split to $2 per idea. If I vote for another idea, the split would be cut down to ~$1.96 per idea, but could at any time redistribute my $100 according to priority. No limits to votes, but secondary metric to allow me to communicate priority.
Having the…
44 votesHey there 👋
Thanks for the this feedback and continued support of this idea.
Two weeks back we introduced a new feature to the web portal that allows users to convey an importance rating to ideas when providing feedback. If you haven't seen it just yet, head to UserVoice at your first convenience. We've been getting very helpful feedback since release and will continue to be looking for ways to improve this feature for our customers.
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Sortable search results If you search in a forum in the admin console, you can't sort the results. The system will display them in the order of relevance.
However, if you are searching and pulling up a long list of ideas, you need to be able to sort those results by supporters, or created at so you can find the relevant ideas you're looking for.
43 votesGreetings from UserVoice,
Now, when working with the suggestions grid in the admin console, admins have ability to sort search results by any of the sortable columns. Check it out!
Be sure to let us know what you think.
Thanks for the feedback!
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Bulk status updates Change the status of one or more suggestions at once when viewing a list of suggestions.
41 votesGreetings from UserVoice,
We’ve recently made it possible for admins to send status updates (public and internal) on multiple suggestions at a time.
On the suggestion grid, in the admin console, see “More Actions” when selecting more than one suggestion.
Thanks for the feedback.
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Bulk label actions Be able to apply/remove labels to ideas in bulk
38 votesBulk label modification is now available! From the Suggestions grid you will be able to select multiple items and then use the new “Modify Labels” option under the More Actions menu. You will see the current status of the labels on your selection, and will be able to add or remove labels across the entire selection. There will be an undo option after completing this action. Please try this out and give us your feedback. Happy labeling!
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