General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
101 results found
-
Customize Widget Text: 'Edit Idea' We need to update “Edit idea” tag to “Edit Request”. I have verified all the strings at the link. It looks like “Edit idea” tag is not there in the list.
2 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Comment on an idea on the post idea widget Allow for commenting on an existing idea when submitting via the in-app widget.
2 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
2 votes
Hi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Restrict widget implementation to specific URls This would make it such that an implemented widget can only function on a predetermined web URl or domain.
2 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Do not require request text I only want to add the customer as a supporter and not be forced to type in text.
2 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Go to edit mode when entering an idea When bringing up an idea in the admin console, have it already be editable so that there are not more clicks required.
2 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Allow Value Transformation to link Accounts in the Gainsight Integration When configuring Gainsight, build the ability to transform/format the lookup value. For example, our Salesforce primary field uses domain, "company.com". UserVoice uses "@company.com".
It would be awesome to be able to specify "@" + email domain as the value to look for in the Gainsight integration config.
1 voteHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
iPhone app Please give us an iPhone app
1 voteHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Mapping Documentation for feedback from other systems like GetSat, ProductBoard, and Aha! Importing from other applications is pretty standard for UserVoice but it would be helpful if we could have a visual or some sort of documentation that explains how feedback is mapped from different systems.
1 voteWe have the following support article to help guide you through importing data into UserVoice via a CSV. If you still have questions, you can submit a request on this page as well.
https://help.uservoice.com/hc/en-us/articles/360035418293 -
Suggestion link in merge dialogue should open in the Admin Console When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.
As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.
1 voteThis issue has been resolved.
-
Allow .zip file attachments Allow users to attach .zip files to ideas and comments
1 voteWe appreciate your feedback on this!
.zip attachments can contain any file type, and since most browsers immediately download and open .zip files this is a security concern. For this reason, we are not able to allow .zip attachments.
For a list of file types we do support, please, check out our Knowledge Base article: https://feedback.uservoice.com/knowledgebase/articles/39139
-
Include Supporter info in Votes Update webhook Include supporter name in webhook for votes update (or provide a separate event that includes supporter info)
1 voteHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Notifications for changes to Exports Provide an option to receive notification of updates and changes to column data in exports
1 voteHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
The Ability of Voting Down on an Idea We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.
1 voteDownvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.
We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.
I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.
We thank you as always for sharing your ideas with us!
-
The UI for managing the public status needs a Usability tweak. Love the new ability to set/manage an internal status. However, there's room for improvement for the iconography with the public status, see attachment.
The status icon is using a globe (for public) not the grey dot for under review status.
It also remains 'open' after posting a status which makes it seem like it doesn't have a status assigned. It might be better to auto-close it after setting the status.
1 voteThank you so much for your feedback on this. We are going to share feedback around the UI and placements of the icons with our design team.
We are closing this idea on our forum, but will be sharing your feedback directly with our UX team.
-
Widget Experience on Mobile: Orientation Resize has a delay When the uservoice widget is rendered in landscape mode on mobile, it takes a second or two to resize so that it looks okay. This is without scrolling and seems like the resizing has a delay.
1 voteOur Engineering team looked into this. We do expect it could take the widget a second or two to resize when viewing in landscape mode on mobile.
If you are seeing a longer delay, or the widget is not optimizing for landscape view at all, please reach out to support@uservoice.com so our team can look into it.
-
Surface the ability to move categories from the hamburger menu It would be nice to be able to move a suggestion from the hamburger menu or edit functionality. Also surfacing the forum/category from the activity feed would reduce time taken to triage
1 voteHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Have a feature view for executives Have a view of features for just executives where they can play around with what their PMs are saying are impacts to see how that changes priority if they want to evaluate the feature as a lower level effort or different impact without altering the standard copy
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Do not require hh;mm:ss in date field in UI for editing features Seems a bit much to have to fill in the hh:mm:ss fields.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
1 vote
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
- Don't see your idea?