Remember email selection when doing a merge/updating status/etc
Remember the previously selected email address for the reply to on status updates and merge notifications. This way I don't have to manually choose or enter an email address every time.
Greetings from UserVoice,
We’ve released a feature that should improve your experience when setting reply-to email addresses on plublic status updates and suggestion merges.
Now, when you select a reply-to email address for public status updates and suggestion merges, we will remember that address the next time you perform one of those actions. This eliminates you having to set that address every time.
We hope this is helpful.
Thanks,
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AdminElainey Williams (Admin, UserVoice) commented
In Settings, there could be an option to select behavior of how "Reply-to" selection will appear. Such as, have an email to
be set as default or have empty fields. -
AdminJohn R (Admin, UserVoice) commented
Admins can manually enter a custom 'from' address to be used when posting a status update or emailing supporters. It would be helpful to store this email address for them so that they do not have to enter it manually each time.
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Allow the admin to set what their default email address is when replying to customers, so they don't have to set it every time they are changing the status or commenting to the customer. This should be a setting that can be saved across the site the admin is logged into.