Bug in attaching .AI Illustrator files
In illustrator.uservoice.com sharing a .ai file is a common thing.
But there a problem with uploading these. It’s not allowed either in ideas or comments... Started roughly this November. Causes a LOT of problems for all Illustrator users who need to share their files for investigation!
HELP!
17
votes
Egor Chistyakov
shared this idea
Hi all,
Thank you for reporting this bug to UserVoice! We have reviewed recent logs where uploads of .ai failed, and have implemented a fix to help future attachments of .ai type file.
If you are continuing to have issues with failed .ai type files uploading, please reach out directly to UserVoice Support with the file so that we can investigate further!
Kind regards,
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Jess Telmanik
commented
Please fix this urgent problem as soon as possible!!!