Chris Tomkins
My feedback
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An error occurred while saving the comment Chris Tomkins commentedFollowing on from Emily's comments, the reason we'd like to include these extra fields is because the Product team who are evaluating ideas may not have access to Salesforce, yet they need this information about the account team so they can get clarity on the customer's ask rather than have to reach out to the customer directly.
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An error occurred while saving the comment Chris Tomkins commentedBeing able to set the default view for all users of User Voice, e.g. Open Ideas by Reach with particular columns displayed but allow users to modify this to set their default view to something else e.g. if I am a Product Manager I may want to set my default view to be Open Ideas by Reach in my area.
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Using the advanced filter it is possible to create an ideas grid view filtered on aspects such as number of votes or number of accounts, e.g. show me all ideas which have more than 10 accounts associated with it. However there is no option to filter by Reach and so you cannot build a view that says show me all ideas where the reach is > $1m. An idea may have lots of votes and/or lots of accounts who need it, but we often want to look at addressing ideas that have the largest reach but are unable to do so.