General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
100 results found
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Multi-level Subdomains Allow for support of multi-level subdomains
2 votes -
It is fairly impossible to scroll the comments in the admin console when the idea has a lot of them of them Unlike Web Portal, the admin console does not offer any pagination, and this make the layout of the page extremely slow and unusable when there are many dozens of them. Navigating the most recent is more or less tolerable, but going down, to study internal messages and attachments is just pain.
Works the same on Chrome and Chromium browsers.
Was not an issue before recent redesign.1 vote -
Web portal URL to be a path on our existing domain We would like to be able to have our web portal domain be a path on our existing site
1 vote -
Allow viewing all ideas sorted by number of votes I'd like to be able to see what is catching a lot of attention because it's likely something interesting to read and think about
1 vote -
1 vote
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View idea suggestion when using mobile When our customers click the "suggesting a feature" link in our product when using a mobile device, the existing idea matches don't populate like they do when using a desktop computer. From our customer:
When you are in the EHR and click the upper right menu, there’s the Suggest a Feature option. But it goes to this weird page where the search doesn’t actually work.
It should link directly to the page you get to when you click on the Knowledge Base and then within there you click on the upper right menu and click on Suggest a Feature from…
1 vote -
Sort ideas by created date Sort ideas by date.
1 vote -
Explain to customers the difference between a hot idea and a top idea On the customer facing web portal, have a tooltip that explains the difference between a hot idea and a top idea. Some of our customers are confused about what the difference is.
1 vote -
Total Number on web portal should show open and closed Currently the total number showed only shows the open ideas. End-user should know the total number of ideas submitted (open + closed)
1 vote -
Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. We have ideas pages we'd like to keep separate from other forums, so we'd like to remove the option to go back to the instance view.
1 vote -
Importance rating as 1-5 rather than 3 custom text options To customize the importance rating to be 1-5 on a critical scale
1 vote -
Idea preview and confirmation screen prior to posting Allow users to preview the idea to confirm its contents before publishing it
1 vote -
Custom Cookie Consent We need to be able to enable and customize a cookie consent for the web portal since we show the web portal via our custom subdomain. Ideally we would be able to integrate our existing consent system to be absolutely compliant and guarantee a consistent user journey throughout our websites.
This is a tricky matter for us since it blocks us from integrating GA and we are not sure whether we are compliant at all without the option.1 vote -
Custom Fields for end-users To have custom fields for end-users so that we are able to collect a little bit more granular data as part of capturing new ideas
1 vote -
Allow users to Export all account feedback from "My Feedback" Frequently we get requests to allow users to export not just feedback they have submitted, but also feedback from anyone in their org. They can view it from the portal, but not having the ability to export that data is frustrating for them. Can we get that export added as well?
1 vote -
WebPortal search to exclude Public status When using the search bar on the webportal, having the option to omit certain status like completed.
1 vote -
Hardcoded 'idea' term, portal performance, search timing The user reported a problem here:
https://illustrator.uservoice.com/forums/333657/suggestions/35516884
Indeed, we can’t customize the 'idea', and users often get frustrated they have to call bugs as 'ideas'.
As for the overall performance — yeah, that blinking and waiting and state changing when typing can irritate impatient users, who are already nervous, since they have to report problems or ask for a feature.1 vote -
1 vote
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Restrict Contributors from directly posting ideas on the Web Portal Contributors are posting to the Web Portal when they should be using the Sidebar. I'd like to be able to block them from posting directly on the portal, forcing them to use the Sidebar or Contributor Console.
1 vote -
Be able to post idea from web portal landing page It would be ideal, not only that you can search for an existing idea in the landing page of the web portal, but also if end users are able to post a general idea and/or choose what forum that idea belongs to.
1 vote
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